Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East.  Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters.  We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth. 

We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership.  We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.

This role will be responsible for creating a smooth operation within the day to day business of the firm. A degree of flexibility is inherent in the role. There follows a list of duties which is not exhaustive. It will evolve and may be added to or amended over time. See below what you will be doing:

• Liaising with Senior Operations Manager and Support Services Directors to ensure a firm wide consistent and on-budget approach to the provision of administration services
• Managing, training and developing Operations staff in the office
• Liaising with departments such as IS, Finance and Marketing on relevant matters
• Liaison with the Manchester Lexcel Partner to ensure office and support staff adherence to the firm wide file management policies and procedures
• To assist with recruitment of operations staff for the office
• Supervision of FOH, TAs, General Office and Central Registry staff including holiday approvals and ensuring adequate cover is provided during absence periods.
• Liaison on H&S risk assessments for new staff and after internal desk moves if applicable

For this role you will need to have:

• Office Manager experience within a professional services environment (essential)
• Experience in a law firm (desirable)
• IWFM qualification or a desire to study (desirable)
• Flexibility and commitment
• Good leadership and people management skills
• The ability to use initiative

But it is not all about experience and qualifications, we are also looking for someone who:

• Can prioritise work effectively and meet deadlines
• Is a strong team player
• Has a positive and proactive attitude with drive and enthusiasm
• Has common sense and an ability to devise practical solutions
• Is a responsible and reliable individual

Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) after 6 months of employment, which include discounted gym memberships, free cinema tickets, health assessments and much more. 

Trowers & Hamlins is an equal opportunities employer and values equity, diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

If you require any further information on any of our vacancies or would like to discuss any adjustments or additional support that you might need either during the recruitment process or after the offer stage, please feel free to contact our recruitment team on recruit@trowers.com

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.