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IRG Operations Manager

DLA Piper
Birmingham, Leeds, London or Sheffield
Closing date
28 May 2024

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Vacancy Type
Other specialist roles, Risk Management
Contract Type
Experience Level
Role Classification
Other Professional

Job Details

The role

The IRG Operations Manager will collaborate with the Senior Operations Manager and work closely with the IRG Leadership team to deliver comprehensive operational and project support across the Risk and Resilience, Internal Audit and Information Security departments. 


  • Monitor and oversee expenditures within the IRG International budget to ensure a consolidated reporting view is maintained, identifying cost savings and potential financial impacts.
  • Management of the IRG recruitment activities, ensuring vacancies are progressing in a timely manner and relevant approvals are in place. 
  • Assist in the preparation for and follow-up of all IRG team meetings, including Town Halls, as well as meetings with the Executive team, Board, Risk and Audit Committee.
  • Effectively manage regular IRG reporting and updates, ensuring timely compliance with reporting deadlines.
  • Build task management tool kit and process for stakeholders to follow. 
  • Collaborate with stakeholders to define change management objectives, scope and deliverables.
  • Develop and support creation of roadmaps, including timelines, resource allocation and budgets. 
  • Maintain and support with reporting of project and BAU activities. 
  • Identify, track, and manage BAU risks and issues, working with the ERM function to conduct risk assessments to evaluate the impact and likelihood of identified risks. 
  • Drive day-to-day Departmental action resolution and remediation, ensuring actions are allocated to the relevant people and are acted upon.
  • Champion a continuous improvement culture within and beyond the International Risk Group.
  • Deputise for the IRG Operations Senior Manager as required.
  • Support new Steering Committees and forums from drafting ToRs to engaging with stakeholders for actions.


  • Experience of working in an operational role in a legal, professional services or corporate environment.
  • Demonstrable experience of delivering continuous improvement in growth environments.
  • Excellent communication skills, both written and verbal, and can evidence the management of team or departmental communications to drive wider awareness and knowledge sharing.
  • Experience of working effectively with cross-functional areas within a matrix structure.
  • Can engage and influence remotely-based colleagues without consistent face-to-face contact.
  • Be a self-starter who is able to work on their own initiative as well as being part of a team.
  • Has the ability to influence a diverse stakeholder group across international locations.
  • Possesses a high level of commercial acumen and analytical skills.
  • Is comfortable operating in ambiguous situations, demonstrating a flexible and collaborative working style.
  • High level of professionalism and personal accountability. 
  • Great stakeholder management.
  • Self-starter and uses initiative to support objectives agreed with senior stakeholders.
  • Good presentation preparation and delivery skills.
  • Exceptional organisational skills and the ability to manage multiple priorities to deadlines and high quality outputs.


DLA Piper is a global law firm with lawyers and business service professionals located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.


In everything we do connected with our People, our Clients and our Communities, we live by these values:

  • Be Supportive – we are compassionate and inclusive, valuing diversity and acting thoughtfully
  • Be Collaborative – we are proactive, passionate team players investing in our relationships
  • Be Bold – we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
  • Be Exceptional – we are strategic and driven, exceeding standards and expectations


At DLA Piper, diversity and inclusion underpins how we live our values and everything we do. We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.


We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That’s why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.


In the event that we make an offer to you, and where local legislation permits and where relevant, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and work-related references.


DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help clients with their legal needs around the world.

We strive to be the leading global business law firm by delivering quality and value to our clients, and we achieve this through practical and innovative legal solutions that help our clients succeed.

We’re proud to serve an international client base that includes more than half of the Fortune 250 and nearly half of the FTSE 350 companies. We help the world's top companies with their business-critical issues. Many of the deals we work on are complex and challenging – transcending not just practice areas, but borders, languages and legal systems. With offices throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, we represent more clients in a broader range of geographies and practice disciplines than virtually any other law firm in the world. Our lawyers have wide experience in arbitration, banking, competition and trade, as well as corporate crime and corporate finance. We have strong practices in employment, energy, hospitality and leisure, insurance, intellectual property, litigation, mergers and acquisitions and have developed key teams in pensions, private equity, real estate, tax, and technology

As a firm we are committed to diversity and to building an inclusive culture for all of our people, where differences are genuinely valued. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual and we know it's crucial to have a culture and environment where those differences are genuinely valued.

Company info
+44 (0)20 7349 0296
160 Aldersgate Street

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