About Ashurst

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com.

Department/Role overview

As part of the Reward & People Data team, you will provide technical support for the firm's main learning management system and other related systems.

Main responsibilities

Provide technical support to end users and internal teams.

• System and records maintenance on firms learning management system (LMS).
• Provide system training for all new users.
• Assist with configuration and implementing system improvements.
• Maintain system functionality by troubleshooting, analysing technical problems and deficiencies.
• Provide scheduled and ad-hoc reporting.
• Maintain and upload new content onto learning management system.
• Maintain governance and quality assurance by reviewing data entry across learning management system.
• Manage relationships with external vendors.
• Participate in projects.
• Reporting production and analysis.
• Build trusted relationships across the business.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience

• LMS or systems experience.
• Advanced Excel Skills (including pivot tables and vlookups).
• Demonstrated aptitude for problem solving and analysis.
• Configuration skills.
• Excellent analytical and critical thinking skills.
• Strong attention to detail.
• Ability to manage multiple tasks.
• Strong communication skills and ability to communicate with a wide variety of audience

Desired skills and experience

• Experience working with LMS systems.
• Extensive use of databases, reporting skills and data manipulation.
• Experience with Survey Solutions.
• Experience of creating data visualisation using reports/PowerBI.

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.