We're currently looking for a Learning & Development Co-ordinator to join our team in Bristol on a fixed term contract of 12 months.
This is a full-time role working Monday to Friday, with three days in the Bristol office (Tuesday to Thursday each week). The firm operates a hybrid working policy so on two days a week, you will have the option to work from home.
We are committed to offering development opportunities that enable our people to deliver excellence to our clients and fulfil their potential. As such, we offer exciting training programmes and other career development support to enhance skills and expertise and this is where our Learning & Development team come in.
The team design and deliver high quality virtual and in person programmes for our Lawyers, Private Wealth specialists, Business Support professionals and Secretaries. They provide the environment for our people to feel confident in their roles and have a stretching and rewarding career with us. In addition, they also lead on a wide range of career development initiatives, as well as the overall L&D strategy and organisational change projects.
You'll be key and at the centre of all administration relating to all training activity. This will include liaising with both delegates (internal) and providers (external), ensuring pre-reading material is circulated in advance and dealing with any last minute changes. You'll be working with various systems and spreadsheets to record, register and distribute information and where possible working to develop these systems to improve efficiency.
There is a large amount of diary management in this role too, so you'll need to keep abreast of all the elements of our programmes and work with the programme lead trainers to support them in the smooth running of training events as well as playing a key co-ordination role in our career development processes.
We'd like you to become an ambassador for our programmes so that over time you can talk eloquently to potential delegates, explaining what the training sessions will include and benefits of attending the course.
What are we looking for?
We're looking for someone with exceptional organisational skills in the first instance. Attention to detail is key in this role and we'll be looking to you to keep our L&D team in check by being constantly one step ahead of us. You will be the 'go to' person for the team and we need someone with a positive, proactive manner who can prioritise a busy workload.
You will also need to be an excellent communicator with a professional style, both in your written and verbal communication and comfortable conversing at all levels.
We have several systems that we use, including a Learning Management System (LMS) and our virtual learning platforms. You'll become the 'go-to' person for these systems so being confident picking up new technology is essential. A knowledge of Excel or using an LMS would be helpful.
But it's not all about us, to be honest we're more interested in you. You will need some previous experience in a fast-paced busy administrative role but we're open minded about how you have developed that experience. It would be helpful to have an events background or administrative experience within a Learning & Development team, or a wider HR function. Beyond that, it's essential that you're highly organised and efficient, have a passion for delivering exceptional service and are a strong team player. Given that much of your role will be spent liaising with internal colleagues and external providers, an ability to build relationships and communicate effectively is also essential. We're a friendly and supportive team and it's really important to us that you share in that.
We work with some fantastic people, we enjoy what we do and we ensure that our people are supported and have flexibility to perform at their best. But importantly, we're made to feel that we're really contributing to the success of this business.
What makes it great to work here?
We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits!
As signatories to the Mindful Business Charter, it's important to us that our people are able to maintain healthy and happy lives, both in and out of work. We have a number of resources and initiatives designed to support health and wellbeing and we're very happy to talk flexible working, full-time or part-time working patterns.
Through our DEI initiatives we create an environment in which difference is valued. We have an Diversity, Equity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for race, ethnicity, and cultural heritage, LGBTQ+, disabilities, families, and women's career development and we're in constant dialogue with our people about how we expand our networks to better support everybody). Find out more about ED&I at WBD here. We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long term condition and need us to make any adjustments to give you the best possible recruitment process, please let us know by contacting the recruiter on the right hand side of this page.
We are an in-house recruitment team and will always aim to fill our roles directly in the first instance. If you're an agency, please click here for ways that you can work with us.