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ASC People HR Co-ordinator

Employer
Ashurst
Location
Glasgow, Glasgow City
Salary
Competitive
Closing date
21 Nov 2023

View more

Vacancy Type
Human Resources, Generalist
Contract Type
Permanent
Experience Level
Officer / Analyst / Engineer / Executive / Coordinator
Role Classification
Other Professional

Job Details

About Ashurst

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com.

Department/Role overview

Ashurst Service Central (ASC) supports the firm to deliver smart and scalable business services. An experienced team of problem solvers and service professionals are designing a "one stop shop" for essential services across the employee and client lifecycles.

The aim is to create a business service engine which will support our progressive law firm. Since 2020, ASC has a team of over 100 service professionals operating primarily out of Brisbane and Glasgow, responsible for delivering a joined-up user experience across a number of essential services.

Within the ASC People team, we focus on delivering smart and effective People processes ensuring a great employee experience; supporting our People & Culture function whilst administering the employee lifecycle events.

The ASC People HR Coordinator role sits within Ashurst Service Central shared services which processes all employee lifecycle events and provides HR/learning & organisational development/graduate recruitment administrative support

Main responsibilities

  • Processing all employee lifecycle events to a high quality and agreed service levels. This includes onboarding, staff movements, off boarding and client secondments.
  • Working with 3rd party suppliers in the completion of lifecycle events e.g. employee relocation, background checking, practising certificates and visa/immigration requests.
  • Resolving and processing all employee and Partner enquiries via the HR ticketing system to ensure accurate recording and reporting.
  • Updating the HR systems and notifying changes to payroll where relevant.
  • Providing administrative support and handling first line queries relating to the annual HR calendar of activities e.g. performance appraisals and remuneration review.
  • Providing first line advice on policies and procedures.
  • Providing timely and accurate management information and data.
  • Administering Practising Certificate renewals.
  • Recommend and implement improvements to HR administration processes.
  • Support change management initiatives.
  • Develop strong working relationships with key stakeholders in Ashurst Service Central, People & Culture, Payroll, HRIS.
  • Identify and work with HR Advisors to provide solutions to complex problems.
  • Act as a role model of the Firm's values and be able to exercise exemplary levels of discretion.
  • Identify continuous improvement opportunities.
  • Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience

  • HR administration/coordination experience, ideally in a shared service centre.
  • Highly customer focused.
  • Excellent attention to detail.
  • Proven ability to communicate at all levels.
  • Forward thinker who is able to plan ahead proactively.
  • Strong relationship building skills.
  • Experience in problem solving queries through to a satisfactory conclusion.
  • Proven experience in delivering multiple priorities within a fast paced environment.
  • Collaborative team player, able to work as part of a virtual service delivery team.
  • Experience working with ambiguity.
  • Diversity champion.
  • Intermediate skills in MS Word and Excel.
  • Experience working with systems e.g. an HR database

Desired skills and experience

  • Professional services or corporate experience in an HR related role.
  • Understanding of the legal environment and lawyers' work practices.

Background checks

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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