ASC People HR Coordinator

Glasgow, Glasgow City
Closing date
14 Jul 2023

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Vacancy Type
Human Resources, Generalist
Contract Type
Experience Level
Officer / Analyst / Engineer / Executive / Coordinator
Role Classification
Other Professional

Job Details

About Ashurst:

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit

Department/Role overview:

Ashurst Service Central (ASC) supports the firm to deliver smart and scalable business services. An experienced team of problem solvers and service professionals are designing a "one stop shop" for essential services across the employee and client lifecycles.

The aim is to create a business service engine which will support our progressive law firm. Since 2020, ASC has a team of over 100 service professionals operating primarily out of Brisbane and Glasgow, responsible for delivering a joined-up user experience across a number of essential services.

Within the ASC People team, we focus on delivering smart and effective People processes ensuring a great employee experience; supporting our People & Culture function whilst administering the employee lifecycle events.

The HR Coordinator role sits within Ashurst Service Central shared services which processes all employee lifecycle events and provides HR/learning & organisational development/graduate recruitment administrative support.

Main responsibilities:

  • Processing all employee lifecycle events to a high quality and agreed service levels. This includes onboarding, staff movements, off boarding and client secondments.
  • Working with 3rd party suppliers in the completion of lifecycle events e.g. employee relocation, background checking, practising certificates and visa/immigration requests.
  • Resolving and processing all employee and Partner enquiries via the HR ticketing system to ensure accurate recording and reporting.
  • Updating the HR systems and notifying changes to payroll where relevant.
  • Providing administrative support and handling first line queries relating to the annual HR calendar of activities e.g. performance appraisals and remuneration review.
  • Providing first line advice on policies and procedures.
  • Providing timely and accurate management information and data.
  • Administering Practising Certificate renewals.
  • Recommend and implement improvements to HR administration processes.
  • Support change management initiatives.
  • Develop strong working relationships with key stakeholders in Ashurst Service Central, People & Culture, Payroll, HRIS.
  • Identify and work with HR Advisors to provide solutions to complex problems.
  • Act as a role model of the Firm's values and be able to exercise exemplary levels of discretion.
  • Identify continuous improvement opportunities.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience:

  • HR administration/coordination experience, ideally in a shared service centre.
  • Highly customer focused.
  • Excellent attention to detail.
  • Proven ability to communicate at all levels.
  • Forward thinker who is able to plan ahead proactively.
  • Strong relationship building skills.
  • Experience in problem solving queries through to a satisfactory conclusion.
  • Proven experience in delivering multiple priorities within a fast paced environment.
  • Collaborative team player, able to work as part of a virtual service delivery team.
  • Experience working with ambiguity.
  • Diversity champion.
  • Intermediate skills in MS Word and Excel.
  • Experience working with systems e.g. an HR database.

Desired skills and experience:

  • Professional services or corporate experience in an HR related role.
  • Understanding of the legal environment and lawyers' work practices.

Background checks:

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.


Ashurst is a leading international law firm with world class capability and a prestigious global client base. The firm's in-depth understanding of its clients and commitment to providing exceptional standards of service has seen it become a trusted adviser to local and global corporates, financial institutions and governments on all areas of commercial law. The firm's people are its greatest asset and it brings together lawyers of the highest calibre with the technical knowledge, industry experience and regional know-how to provide the incisive advice clients need.

Ashurst has 25 offices in 15 countries and offers the reach and insight of a global network, combined with the knowledge and understanding of local markets. With 400 partners and 1,200 lawyers working across 10 different time zones, the firm is able to respond to clients wherever and whenever required. As a global team, Ashurst has a reputation for successfully managing large and complex multi-jurisdictional transactions, disputes and projects and delivering outstanding outcomes for clients.

Find Us
+44 20 7638 1111
London Fruit & Wool Exchange
1 Duval Square
E1 6PW

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