About Ashurst:

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit www.ashurst.com

Department/Role overview:

Server Engineer role cover the day-to-day, 'business as usual' tasks to support all backend IT systems. This role will provide hands-on 3rd line operational support for Ashurst's IT systems as well as providing implementation support for any new projects or technologies which Ashurst may adopt. The role will be a mix of BAU & Project work either, directly assigned to a Project or, back-filling for permanent members of staff assigned to Project work.

Main responsibilities:

• 3rd line support of Microsoft BackOffice and cloud products, including, but not limited to Active Directory/Exchange/IIS/DNS/DHCP/Group Policy. Ensuring full environment availability
• Support and maintenance of global VMWare infrastructure and storage systems
• Proactive monitoring of all supported servers, infrastructure and applications.
• Ongoing Patching and upgrades of supported infrastructure
• Delivery of assigned projects in-line with agreed deadlines
• Adherence to Incident, Problem, Change and Configuration processes. Responding to incidents within agreed SLA's.
• Take part in operational rotas to ensure environment stability and identify issues
• Take part in on-call rota supporting environment outside of business hours
• Identification of automation and simplification opportunities allowing tasks and processes to be carried out with less manual overhead
• Providing and maintaining internal procedural and technical documentation
• Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience:

In Depth Knowledge of:

• Strong technical skills in Microsoft Back Office products
• Strong Powershell scripting
• Extensive experience of Microsoft Active Directory 2012,2016 & 2019
• Experience of Windows 2012/2016/2019 Server and supporting technologies such as DNS and DHCP
• Microsoft clustering Technology
• Knowledge of Dell Networker\Data Domain backup or, other backup technologies eg NetBackup
• Virtualisation Technologies in particular Vmware vSphere
• HP 3PAR & Dell\EMC SAN Storage
• Experience administering Citrix
• Azure experience, in particular good knowledge of Azure AD and AD Sync
• Experience configuring & supporting ADFS and SSO technologies.
• Excellent communication and documentation skills
• Experience working in an environment with strict SLA's
• Experience with Agile working practices and delivery
• ITIL certification

Desired skills and experience:

• Knowledge experience of Exchange 2016
• Experience with in configuring & supporting MFA
• Understanding of Vulnerability Management
• An understanding of LAN / WAN technologies.
• Experience of monitoring solutions - eg PRTG, Solarwinds
• Experience with Dell Open Manage
• Exposure to a scripting language such as Windows Scripting Host or VB script.
• Exposure to Dell hardware.
• Experience of Skype for Business 2015 (On Prem) & MS Teams
• Knowledge of infrastructure standards (e.g. ISO)
• Experience of working in a professional services environment
• Raising problem records with vendors and follow ups
• Understanding of software deployment tools, in particular SCCM
• Understanding of Business Continuity & Disaster recovery
• Working with project managers to deliver projects to agreed design and standards