Financial Systems Support Team Leader

Pinsent Masons
Birmingham, West Midlands
Closing date
17 Mar 2023

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Job Details

Job Description

Financial Systems Support Manager (Team Leader)

The Financial Systems Support Manager (Team Leader) will be responsible for the day to day management of the Financial Systems Administration team. This role will be based in Birmingham, but we offer hybrid working. 

Main duties and responsibilities:

  • Management of the Financial Systems Team support function, responsible for motivating, setting clear objectives, giving timely feedback on performance and conducting appraisals.
  • Undertake continuous investigation into process improvements within the Financial Systems Team support function.
  • Oversee the development of the Financial Systems Team call logging portal, ensuring that it is used to its full potential.  Create and monitor SLA's in order to maximise the support function's efficiency.
  • Overall responsibility for the maintenance and accuracy of the standard data in the fee-earner targets.
  • Responsibility for the maintenance of static data on Aderant, Carpe Diem, Metastorm and other Financial  systems, including undertaking the trainee seat moves twice a year and the maintenance of lawyer targets, headcount data and administration around joiners and leavers.
  • Responsibility for the prioritisation of urgent requests.
  • Responsibility for the reconciliation of Aderant overnight updates
  • Responsibility for the reconciliation of time transfers
  • Assist the Senior PMS Administrator with setup and developments within the Aderant PMS (e.g. minor screen changes, amending Aderant alerts, month end checks, trouble shooting reconciliation issues etc).
  • Responsibility for the maintenance of access levels and security on the finance systems.
  • Responsibility for the updating of report parameters and of running month end reports.
  • Responsibility for the distribution of links to iFinance reports and maintaining circulation.
  • Assist the Financial Systems Developers in advising internal clients on the use of the Firm's matter planning application.
  • Assist with issues relating to the applications supported by the Financial Systems Team (e.g. Aderant, Carpe Diem, Metastorm, Compliflow etc.)

Candidate Overview

  • Experience of Aderant Expert (particularly administration) is preferred but not essential.
  • Experience of SQL, sufficient to perform database queries and basic updates.
  • Experience of any of the following applications (front end and back end) would be advantageous
    • Carpe Diem
    • SQL Server Reporting Services development
    • Metastorm BPM Workflow Admin
    • Frayman Group – Compliflow/ Compliguard.
    • PM Smartplan/ Aderant Matter Planning
    • eBilling Hub
    • Tableau

Experience of Visual Basic programming

Our Benefits

  • Join a global, innovative and forward thinking firm;
  • Agile working i.e. the opportunity to work from home, subject to diary commitments;
  • 25 days annual leave entitlement and the opportunity to purchase or roll over 5 days;
  • Up to 5 days' carers/parental leave per year;
  • Contributory pension of up to 5%;
  • Private healthcare;
  • Death in service cover (4 x base salary);
  • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
  • Cycle to work scheme;
  • Access to training and development to refresh or enhance your current skillset;

For any queries or for a copy of the full job description, please contact our in-house recruiter, Glenn Wilshaw. Please note that we only accept CVs that are logged on the recruitment portal. 

At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.


Pinsent Masons is a global 100 law firm, with over 3,400 employees operating from 27 locations throughout Europe, Asia Pacific, Africa and the Middle East.  We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. The firm has significant multinational credentials in the financial services, energy, infrastructure, real estate, and advanced manufacturing and technology sectors.

We champion change and promote progress to make business work better for people. Pinsent Masons has embedded a range of diversity and inclusion initiatives to create an environment in which its people can flourish.

We stand out for our innovative approach to service delivery and believe that innovation flourishes in a diverse workforce. We are proud that in the same financial year Pinsent Masons was recognised as law firm of the year at the Legal Business Awards, we were also named the top employer for LGBT people by Stonewall, one of the top fifty employers for women and ranked 21st out of 700 companies by the Financial Times in their Diversity Leaders list. 

Find Us
30 Crown Place
Earl Street
United Kingdom
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