Learning and Development Assistant

Pinsent Masons
Birmingham, West Midlands
Closing date
17 Mar 2023
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Job Details

Job Description

Purpose of the role:

To provide a professional administrative support service to the Learning & Development team and internal clients.

To support the L&D team and the business in enabling best performance from our human capital.

Main duties and responsibilities

  • Working with the L&D Manager and fellow L&D support team with focus on logistical management of the Pinsent Masons Academy Programmes.
  • Responsible for the updating of the PM Academy databases.
  • Point of contact for queries on development workshops and other related issues.
  • Responsible for ensuring workshops are suitably evaluated using the online survey system, followed by discussion with the L&D Manager to ensure continuous improvement of training activity.
  • Responsible for one off bespoke L&D projects.
  • Responsible for updating the L&D pages on the firm's intranet to ensure as user friendly set of pages, with up to date information.
  • Dealing with the global invoices for the external providers and support the L&D Manager to manage spend.
  • Draft letters of engagement and contracts for our external providers.
  • To work with the project team on the testing and uploading of data of a new LMS system and maintain this going forwards, along with the rest of the L&D support team.
  • To develop strong relationships with internal clients and external facilitators.
  • To support with the administration of the firm’s client training events

Relevant Experience required:-

  • At least two years administrative and support based work experience preferably obtained within the professional services environment
  • Ability to prioritise workload and handle pressure, interruptions and multiple projects
  • Proven track record of being a strong team player
  • Proven ability to work to tight deadlines with accuracy and confidence
  • Ability to take the initiative and driven by the desire for continuous improvement
  • Good commercial awareness of a professional services business

Key Skills

  • Excellent communication skills both written and verbal
  • Strong IT skills including Word, Excel and use of databases
  • Excellent organisational skills


GCSE Maths and English as a minimum

At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.


Pinsent Masons is a global 100 law firm, with over 3,400 employees operating from 27 locations throughout Europe, Asia Pacific, Africa and the Middle East.  We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. The firm has significant multinational credentials in the financial services, energy, infrastructure, real estate, and advanced manufacturing and technology sectors.

We champion change and promote progress to make business work better for people. Pinsent Masons has embedded a range of diversity and inclusion initiatives to create an environment in which its people can flourish.

We stand out for our innovative approach to service delivery and believe that innovation flourishes in a diverse workforce. We are proud that in the same financial year Pinsent Masons was recognised as law firm of the year at the Legal Business Awards, we were also named the top employer for LGBT people by Stonewall, one of the top fifty employers for women and ranked 21st out of 700 companies by the Financial Times in their Diversity Leaders list. 

Find Us
30 Crown Place
Earl Street
United Kingdom
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