Job description

We are currently seeking a Functional Analyst to join our Finance team in London on a 9 month contract to provide high quality expert financial systems support to users.  To perform daily monitoring and maintenance of Finance Systems and associated applications.  To proactively assist in training and user education.  To create and maintain administration and user documentation.

Role and responsibilities

• Provide high quality and expert financial systems support to our global user community
• Daily monitoring and maintenance of the Finance Systems
• Aid in the identification of areas for systems performance improvement
• Create and maintain administration and user documentation. Ensure all relevant documentation is stored and published within appropriate systems
• Assist in the creation and maintenance of training documentation and scripts. Assist in the provision of training courses as required, to ensure all Finance users have the appropriate knowledge for their role
• Manage 3E support calls in a timely manner using the agreed incident management processes and systems
• Manage user expectations in a professional and customer orientated manner to provide a high quality customer service
• Recording, monitoring and escalation of software bugs and issues
• Support and provide cover for other Functional Analysts within the Finance Systems Group team
• Continuously strive to improve service, processes and use of Finance Systems

Key requirements

• Experience of Elite 3E finance and practice management systems would be beneficial.
• Finance transactional processing knowledge gained within a Finance operational role
• Ability to multi-task and work under pressure with excellent time management skills
• Although teamwork is vital, needs to be able to work on their own, therefore taking the initiative and having a desire to get the job done
• A flexible approach and a can do attitude a must
• Experience working in a global organisation with complex structures
• Ability to work with others remotely essential as team is split over multiple locations and the reach of the support provided is global.
• Experience within a support and training function

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of Allen & Overy’s recruitment team who will work with you to provide any reasonable adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic

At Allen & Overy, we recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

Allen & Overy recognises the value of flexible working and embraces hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. If you would like additional flexibility we will of course consider this in line with business needs.


Additional information - External

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work. Our business teams work hand-in-hand with our lawyers, Consultants and other specialist teams, and are ambitious, driven and leaders in their field.

With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development – providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone.

We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences – whatever defines you, we ask you to bring your whole self to work.

What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.