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IT Business Change Manager (18 month contract)

Employer
Allen & Overy LLP
Location
London (Central), London (Greater)
Salary
Competitive
Closing date
23 Dec 2022

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Vacancy Type
IT, Project management
Contract Type
Contract
Experience Level
Manager
Role Classification
Other Professional

Job Details

Job description

We currently have an exciting opportunity for an IT Business Change Manager to join our London office on an 18 month contract.  This role will play a key role in the implementation and embedding of organisational change aspects of IT projects and change initiatives by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology.

Role and responsibilities

  • Oversee the development and delivery of change impact assessments, readiness assessments, evaluating results and presenting findings in a logical and easy to understand manner.
  • Act as a key point of contact for users and stakeholders globally within the context of business change.
  • Build strong relationships with senior leaders and empower them in their role of supporting the acceptance and adoption of change into the Practice Groups and Support Functions
  • Undertake stakeholder assessments to provide visibility and buy-in of the change.
  • Work alongside IT Business Relationship Managers to engage project sponsors and stakeholders to facilitate successful implementation of business change. Equip this group with business change management practices to enhance their position as Change Agents to the Practice Groups and Support Functions.
  • Establish and coordinate engagement with the change network across the Practice Groups and Support Functions. Equipping this group with know-how and empowering them through additional support and training.
  • Establish and coordinate business engagement with user and working groups, feeding updates into the Board, the Operational Leadership Team and COOs.
  • Establish and manage feedback and knowledge mechanisms, collating feedback from front-line users. Involves feeding messages back into product design, communications and training.
  • Develop and deliver product review sessions with a view to seeking product owner sign-off.
  • Create and execute a strategic and operational global communications plan. Act as communications liaison to regions, following creation of centralised communication materials. Execute rollout communications and campaign.
  • Work closely with Global IT Teams to ensure the coordinated delivery of change activities across jurisdictions.
  • Define and monitor business readiness including setting go/no go criteria and agreeing levels of acceptance. Activities for ensuring business readiness include running drop-in sessions for users, executive briefing sessions, and on-going stakeholder engagement. Ensure continued buy-in and readiness for change.
  • Work with the IT Programme and Project teams to advise on how to integrate business change management activities into the overall project plan.
  • Work alongside the Training team to ensure business change and training activities are coordinated.
  • Support the business in establishing changes to existing operational processes, procedures and organisational structure, understanding and publicising the impact of the proposed solution.

Key requirements

  • Demonstrates a good understanding and has experience applying the Prosci ADKAR Model
  • Experience in applying change management knowledge to deliver change activities, preferably within a professional services environment.
  • Experience in supporting the delivery of complex and technical programmes, which have critical importance to organisation objectives.
  • Ability to influence others and work towards a common goal
  • Flexible and adaptable
  • Builds a sense of team spirit, encouraging shared ownership of objectives, deliverables, issues and solutions
  • Excellent verbal and written communication skills, including facilitation and presentation skills.
  • Confidence with senior stakeholders and excellent stakeholder management skills.
  • Creative skills in delivery and written communications.
  • Resilience and ability to remain calm in a fast paced, ambiguous and changing environment.
  • Ability to deliver quickly to a high standard.
  • Client focused

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of Allen & Overy’s recruitment team who will work with you to provide any reasonable adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic

At Allen & Overy, we recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

Allen & Overy recognises the value of flexible working and embraces hybrid working, allowing our people to work from home up to 40% of their working time. We do however remain committed to working together in person for the remaining 60% of time so that we can learn, grow and succeed together. If you would like additional flexibility we will of course consider this in line with business needs.



Additional information - External

Allen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first, embracing new ways of thinking and integrating technology into our everyday work. Our business teams work hand-in-hand with our lawyers, Consultants and other specialist teams, and are ambitious, driven and leaders in their field.

With us, you will constantly be learning and growing. We invest in you by offering exceptional professional and personal development – providing training, mentoring and practical support. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional goals, recognising that those may look different for everyone.

We have a powerful commitment to diversity, equity and inclusion. We’re determined to play our part in advancing a workplace where progress is made by harnessing our differences – whatever defines you, we ask you to bring your whole self to work.

What truly defines a career at Allen & Overy? We recruit the best and ask for the best of you. We provide challenge, support and a place for you to belong. And together we excel, working on meaningful projects of global significance.

Company

With over 5,600 people in over 40 offices, Allen & Overy is a business doing work of global significance.

Our success is built on the work of talented and motivated people who thrive in a supportive and collaborative environment, dedicated to delivering an exceptional standard of work for our clients. We’re ambitious and forward-thinking, committed to growing our business and meeting the future head-on. We’re not afraid of change, and we believe in challenging the status quo.

What we do goes beyond delivering an outstanding service. We lead the market by creating new solutions for our clients’ most complex legal and business challenges, helping them grow, innovate and thrive. By thinking creatively and entrepreneurially, we challenge expectations, push boundaries and build for the future. We draw on a world-leading network of expertise and a unique platform – such as our Advanced Delivery services and our network of Peerpoint consultants, to set the highest standards for our industry.

Global coverage in today’s market does not simply mean having offices in important cities around the world. For us, it means combining our global resources and sector expertise to work on matters that cross international boundaries with our culturally and geographically diverse teams. For you, it means that wherever you work, you’ll find a culture of inclusion and support – feeling confident to bring your whole self to work every single day. We have developed a culture in which difference is positively valued, and our people are free to be themselves.  At A&O, you're not only valued for what you do, but for who you are. 

We are in every sense one global team; supportive and collaborative, but also ambitious and driven.  Our capacity to combine these qualities and provide a setting in which our people can thrive is what makes us different.

Company info
Website
Telephone
+44 (0) 20 3088 0000
Location
One Bishops Square
London
E1 6AD
GB

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