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IT Administrator

Employer
DLA Piper
Location
Dublin (County), Leinster (IE)
Salary
Competitive
Closing date
1 Dec 2022

View more

Vacancy Type
IT, Generalist
Contract Type
Permanent
Experience Level
Admin
Role Classification
Other Professional
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Job Details

THE OPPORTUNITY

The effective use of IT differentiates our business from our competitors. We are recruiting an on-site IT Administrator to join our local IT Support Team to allow our lawyers and business services professionals to work efficiently and with minimal disruption.  As part of a global firm, your team will consist of people from multiple countries and you will work closely with them, remotely and in person, to achieve our shared objectives.  This is an exciting role where flexibility and enthusiasm will be required to meet the demands of the business.

MAIN DUTIES AND RESPONSIBILITIES

  • Skilled, capable and enthusiastic support to leverage technology and work efficiently and effectively with the firm’s systems and processes;
  • Working with Front of House & our Property & Workplace teams to ensure meeting rooms are set up in a pro-active, accurate, and timely manner; ensuring the equipment is correct and works in accordance with the defined requirements
  • Resolving IT / AV issues and meeting room IT / AV requests in the client suite
  • Point of contact for day-to-day IT queries
  • Local site management of IT equipment; to include 
  • Stock checks; assisting with inventory management; processing breakages and faulty devices per their warranty; processing devices for recycling; organising & tidying stock rooms; processing returned equipment; sending out new WFH equipment and advising on set up; desk set up and monitoring
  • Laptop, Desktop & phone set up & configuration per documented procedure
  • Provide guidance to our lawyers and business service professionals to enable them to use technology effectively in order to support our internal and external clients
  • Be attentive, proactive and react promptly to any queries, requests or problems and to follow up until resolution
  • Take initiative of IT / AV developments and promote office wide awareness of the available technology
  • Induction, training and support to new starters and visitors
  • Work with international technical teams to implement project objectives and to manage widespread incidents
  • Undertaking ad hoc projects as required

ABOUT YOU

  • A keen interest in technology and its application in Legal IT
  • Technical competency in software used in a professional services environment
  • Confident, calm and approachable
  • Ability to prioritise effectively, often working to tight deadlines and demands in a fast-paced and challenging environment
  • Be collaborative and capable of building trust and develop effective relationships, internally and externally
  • Communicate clearly, keep records and be organized
  • A proactive attitude and ability to use initiative to ensure excellent service
  • Adaptable and reliable
  • Capable of multi-tasking
  • Demonstrate innovation, flexibility and creative thinking to develop solutions

This job description is not exhaustive and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department.

ABOUT US

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

OUR VALUES

In everything we do connected with our People, our Clients and our Communities, we live by these values:

  • Be Supportive - we are compassionate and inclusive, valuing diversity and act thoughtfully
  • Be Collaborative - we are proactive, passionate team players, investing in our relationships
  • Be Bold - we are fearless and inquisitive, challenging ourselves to think big and find creative new solutions
  • Be Exceptional - we are strategic and driven, exceeding standards and expectations

DIVERSITY AND INCLUSION

At DLA Piper, diversity and inclusion underpins how we live our values and everything we do.  We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work. 

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We support anyone with a disability or long term health condition to ensure they have the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

AGILE WORKING

We know that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.

PRE-ENGAGEMENT SCREENING

In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

Company

DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, positioning us to help clients with their legal needs around the world.

We strive to be the leading global business law firm by delivering quality and value to our clients, and we achieve this through practical and innovative legal solutions that help our clients succeed.

We’re proud to serve an international client base that includes more than half of the Fortune 250 and nearly half of the FTSE 350 companies. We help the world's top companies with their business-critical issues. Many of the deals we work on are complex and challenging – transcending not just practice areas, but borders, languages and legal systems. With offices throughout the Americas, Europe, the Middle East, Africa and Asia Pacific, we represent more clients in a broader range of geographies and practice disciplines than virtually any other law firm in the world. Our lawyers have wide experience in arbitration, banking, competition and trade, as well as corporate crime and corporate finance. We have strong practices in employment, energy, hospitality and leisure, insurance, intellectual property, litigation, mergers and acquisitions and have developed key teams in pensions, private equity, real estate, tax, and technology

As a firm we are committed to diversity and to building an inclusive culture for all of our people, where differences are genuinely valued. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual and we know it's crucial to have a culture and environment where those differences are genuinely valued.

Find Us
Website
Telephone
+44 (0)20 7349 0296
Location
160 Aldersgate Street
London
EC1A 4HT
United Kingdom
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