Security Operations and Incident Response Manager

Pinsent Masons
Any UK office
Closing date
23 Dec 2022

View more

Vacancy Type
IT, Other specialist roles
Contract Type
Experience Level
Role Classification
Other Professional
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Job Details

Job Description

Security Operations and Incident Response Manager

Role Overview

We have a fantastic opportunity for a Security Operations and Incident Response Manager to join our Information Security team, with Birmingham being the preferred location.

The successful candidate will act as the “eyes and ears” of the Information Security team, primarily focussing on:

  • ensuring we can respond, effectively and efficiently to Cyber threats
  • conducting internal Cyber and DLP (Data Loss Prevention) investigations
  • operational management of our outsourced MSSP (Managed Security Service Provider)
  • management and investigation of cyber related forensic activities.
  • Managing a team of two to ‘hunt’ for compromise across the network.

Main Duties and Responsibilities

  • Manage the Security Operations & Incident Response Team (SIRT)
  • Maintain and improve security incident response procedures and playbooks including Security Incident Crisis / Emergency Management
  • Be responsible for the investigation and resolution of security related events from various security appliances and toolsets.
  • Provide security operations and incident metrics and visibility into the effectiveness of technical security controls on a monthly basis
  • Support the business in evaluating and approving security technology changes that may impact security
  • Promote the role and become recognised as the business SME for Cyber investigation leadership
  • Monitor industry trends, products & services and create a vision for Cyber Incident Management within the business
  • Be responsible for configuration management of DLP on endpoint devices
  • Develop Key stakeholder relationships, lead digital investigations & data forensics requirements
  • Promote and assist to deliver the INFOSEC security strategy
  • Line management of a small team.
  • Being aware of relevant Customer Service Level Agreements relating to Incident resolution and maximising the likelihood that they’re met
  • Be aware of relevant Supplier Customer Service Level Agreements, manage the operational relationship and lead service level reviews
  • Own the Information Security Incident Management / Response procedure, run periodic tests and recommend improvements

Candidate overview

If you have a passion for all aspects of security (both technical and non-technical) and a willingness to commit to further study to keep pace with the latest threat concepts and techniques in the Cyber and INFOSEC space, we’d love to speak to you. Specifically, we are looking for:

  • Significant experience of working in operational security teams / environments for a major organization / MSSP
  • Demonstrable experience of managing teams  
  • Solid understanding of security principles and technologies
  • In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management etc.
  • Experience in threat and compliance management
  • Knowledge of tactics & techniques used by threat actors eg MITRE ATT&CK framework
  • Knowledge of various IT services, components and technologies including but not limited to Windows, Firewalls, Endpoint security provisions, IDS/IPS, email principles and security enhancements, Web Proxy, SIEM etc.
  • Experience in performing vendor engagement and management
  • Ability to handle high pressure situations with key stakeholders
  • Experience of leading technical security issues to resolution, incident response co-ordination
  • Ability to interpret system / device logs and events, identify patterns of behaviour and indicators of compromise (IOC’s)
  • Familiarity with MS Azure / O365 security toolsets

What can we offer you?

  • Agile working i.e. the opportunity to work from home, subject to diary commitments;
  • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days;
  • The ability to claim up to 5 days towards parental or caring responsibilities;
  • Contributory pension of up to 5%;
  • Private healthcare;
  • Death in service cover (4 x base salary);
  • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan;
  • Cycle to work scheme;
  • We envisage this role being full time, however, we are open to considering flexible working arrangements.

For any queries or for a copy of the full job description, please contact our in-house recruiter, Sim Dhonsi. Please note we only accept CVs that are logged on the Recruitment portal.

At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.


Pinsent Masons is a global 100 law firm, with over 3,400 employees operating from 27 locations throughout Europe, Asia Pacific, Africa and the Middle East.  We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines. The firm has significant multinational credentials in the financial services, energy, infrastructure, real estate, and advanced manufacturing and technology sectors.

We champion change and promote progress to make business work better for people. Pinsent Masons has embedded a range of diversity and inclusion initiatives to create an environment in which its people can flourish.

We stand out for our innovative approach to service delivery and believe that innovation flourishes in a diverse workforce. We are proud that in the same financial year Pinsent Masons was recognised as law firm of the year at the Legal Business Awards, we were also named the top employer for LGBT people by Stonewall, one of the top fifty employers for women and ranked 21st out of 700 companies by the Financial Times in their Diversity Leaders list. 

Find Us
30 Crown Place
Earl Street
United Kingdom
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