Training and Knowhow Coordinator - Any Regional UK office (excluding London)
About the Firm
Pinsent Masons is a global 100 law firm, with over 3,400 employees operating out of 26 locations across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our global reach ensures that we are well-placed to advise on complex multi-jurisdictional matters across a full range of legal disciplines.
The firm has significant multinational credentials in the financial services, energy, infrastructure, real estate, and technology, science and industry sectors. Services provided across these sectors include asset management and investment funds, corporate and M&A, commercial, competition, litigation and arbitration, intellectual property, banking, restructuring, insurance, regulatory, construction, projects, pensions, property, planning and environmental, procurement, outsourcing, employment, share plans and incentives, technology and tax advice.
We champion change and promote progress to make business work better for people. Pinsent Masons has embedded a range of diversity and inclusion initiatives to create an environment in which its people can flourish. We operate an agile working scheme, which offers our employees flexibility in terms of where, and how, they work.
We stand out for our innovative approach to service delivery. For example, the firm has developed a number of in-house legal technology and project management solutions, operates a hub of freelance lawyers, called Vario, and a global Diversity and Inclusion consultancy, Brook Graham. Put simply, we offer a range of professional disciplines to our clients, enabled by our people, process and technology.
Pinsent Masons has achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, won the "Law Firm of the Year Award 2021 – Legal Business" for the third time and won ‘Europe’s Most Innovative Law at the Financial Times Innovative Lawyer Awards Europe 2020. Pinsent Masons was also named Law Firm of the Year 2018 by The Lawyer and is ranked No 4 on the UK Stonewall Workplace Equality Index 2020 and named Stonewall’s Top Global Employers 2020.
Pinsent Masons’ Intellectual Property (IP) team has more top ranked lawyers than any other UK law firm in The Legal 500.
Our Patents and Life Sciences teams have most recently, been named as Industry Partner of the Year 2020 by the Global Generics & Biosimilar Awards, and have been awarded the ‘Impact Case of the Year’ (Actavis v ICOS (tadalafil)) by Managing IP Global Awards 2020. The Patents team has been awarded Patent Law Firm of the Year – England 2021 by Lawyer International. The contentious Patents team is ranked in Tier 2 by Managing Intellectual Property in its IP Stars rankings, with a number of our team being ranked as notable practitioners and rising stars, and with partner Charlotte Weekes being ranked in the Top 250 Women in IP.
The Brand Protection and Creative Rights team is ranked Silver by World Trademark Review for trade mark prosecution and strategy, and trade mark enforcement and litigation, with eight members of the team receiving accolades this year as leading individuals in the trade marks space. Our growing Brands team has also been recently recognised for the first time by Managing Intellectual Property in its annual IP Stars rankings, our team in Scotland being awarded a coveted Tier One status.
Background of Role
We have an exciting opportunity for a Training and Know-How Coordinator to join our busy team. The role will be primarily based in our Birmingham office, with regular travel to our London office, and the opportunity for hybrid working if desired. The successful candidate will principally provide support to the IP Senior PDLs on knowledge and practice developments in the Patents practice and the Brand Protection and Creative Rights practice. In particular, the Training and Know-How Coordinator will assist the IP Senior PDLs to deliver on the IP team’s long term strategic priorities by required deadlines.
The successful candidate will be asked to spend approximately 50% of their time supporting the Patents team, and 50% on supporting the Brand Protection & Creative Rights team.
The role will include maintaining knowledge management systems, managing and coordinating team and client training programmes, organising webinars and events including helping to liaise with external stakeholders and prepare content where appropriate, assisting with the promotion of thought-leadership content including record keeping, maintaining the IP intranet, liaising with BD, Events and PR in relation to profile raising activities and thought-leadership initiatives, and any other tasks required to support the Senior PDLs in carrying out their roles. The role is also likely to involve PA duties and some BD duties.
Main Duties and Responsibilities
Knowledge Management, External Profile Raising & Training:
- To provide support to the IP Senior PDLs to deliver on the IP team’s long-term strategic priorities by required deadlines.
- To collate and upload knowhow, training materials, precedents, templates and agreements into a knowledge management system.
- To liaise with fee earners to collect knowhow and maintain internal knowledge management systems.
- To assist with the development and maintenance of new and current team intranet pages, databases and platforms.
- To assist with and support the development and delivery of IP team initiatives.
- To support knowledge transfer, and where appropriate assist with the preparation of updates.
- To provide administrative assistance to our IP Senior PDLs to facilitate the delivery and development of training programmes, including the creation and management of training materials.
- To assist with the administration of attendance at external courses and harvesting of knowledge.
- To assist with the preparation of regular legal updates and publications.
- To maintain and upload knowledge and updates to multiple client-facing portals where appropriate.
- To assist with the preparation of internal and external training materials.
- To assist fee earners in locating internal and external knowhow.
- To provide general assistance with ad hoc and regular tasks.
- To support the circulation of regular Out-Law and other practice journal articles, and keep records of the same.
- To support the delivery of bespoke client training programmes and general client updates and introductions to new areas of law and policy.
- To support business development and thought leadership campaigns connected to the team and clients.
- To create and regularly maintain a database of articles.
- To collate article readership data for analytics purposes.
- To assist with providing timely and accurate knowledge updates to the team via media including Yammer.
- To assist with promoting the team’s profile and content via LinkedIn.
- To undertake any other administrative, PA or BD related tasks as and when required.
- Previous experience of working in an administrative role.
- Previous experience of working in a professional service environment is desirable but not essential.
- Previous experience with planning and coordination.
- Previous experience of business development activities is desirable but not essential.
- Ability to work proactively and to a high standard.
- Excellent administrative and organisational skills with good attention to detail.
- Strong written and verbal communication skills.
- Ability to take ownership of projects and see them through from beginning to end.
- Ability to manage competing and shifting priorities and changeable deadlines.
- IT literate with a good knowledge and high degree of competency in the use of, for example, Microsoft Word, Excel and Power Point.
- A willingness to learn and develop the role in a manner that supports the Senior IP PDLs to fulfil their objectives and the team’s strategic priorities.
Personal Qualities / Behaviours Skills:
- Easily able to build good working relationships with colleagues.
- Approachable and responsive.
- Flexible and able to use own initiative.
- A motivated self-starter who is a good team player.
- Must have a professional attitude to work.
The role will be based in the regions but travel to work in the London office once a week is required.
Should you require further details, please contact our in-house Lateral Recruitment Advisor Haseeb Khan who can discuss the role and requirements.
At Pinsent Masons we value diversity and inclusion. We are committed to creating a better workplace where all our talent can succeed and feel like they belong. We want to attract, retain and develop people at all levels and encourage applications from all suitably qualified candidates whatever your ethnicity, religion, age, physical or mental disability/ long term condition, sexual orientation, gender identity or expression or any other characteristics protected by local law in the jurisdictions in which we operate.