Credit Controller

Womble Bond Dickinson
Newcastle Upon Tyne, Tyne and Wear
Closing date
7 Aug 2022

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Job Details

We now have a new opportunity for a Credit Controller to join the Finance team, working from our Newcastle office. Reporting into our Head of Credit Control, this is a great opportunity for an experienced credit control professional to have a very genuine impact on the future success of our business.

The Role

There's a lot to get your teeth into and key to all of this is relationship building; both with internal and external clients. We'll expect you to analyse and monitor your assigned ledger and actively work to reduce debtor days. You'll be identifying problem areas and making recommendations for their resolution. There'll be regular liaison with partners and fee earners on all debts and this will mean you conducting meetings, either face-to-face or using MS Teams.

As you would anticipate, there will be a requirement to chase outstanding debts on a daily basis by letter, telephone and email in accordance with set credit control/firm policy. You'll also be recording chase history and agreed payment timescales and keeping all systems up to date. All the while proactively resolving and monitoring any queries raised.

At times you will be asked to provide collection forecasting and other necessary reports and statistics, as well as assisting with the credit review and/or credit risk processes where necessary.

Naturally you'll also be in regular contact with other Business Support Teams, most notably Finance, Business Assurance and Risk and Best Practice.

So what about you?

Well, it stands to reason that you'll have solid credit control experience, ideally gained within the legal sector or similar professional services environment. You'll be encouraging clients to part with their hard earned cash, so negotiation and influencing skills are a must.

We're keen to promote an environment where we manage credit rather than chase debt, so are particularly keen to hear from individuals who have experience of working in a rounded credit role that encompasses more than purely chasing unpaid bills.

You'll also need to be a 'people-person' and be effective at 'selling' your recommendations and suggestions to your internal clients.

In addition, you need to be highly organised and efficient, will have excellent communication skills, both verbal and written, will have a flexible and proactive approach and will be motivated to succeed.

What makes it great to work here?

We continually work hard to create an open culture that sets us apart from other firms. Our culture gives us much more of a human feel, emphasising that we're more than just suits! We like and make time for each other enabling us to establish professional relationships that can often become lasting friendships. 

Through our D&I initiatives we create an environment in which difference is valued.  We have a Diversity and Inclusion Group, led by our Board Sponsor, which works with our colleague networks (we currently have firm supported networks for ethnic diversity, LGBTQ+ and for families, and we're in constant dialogue with our people about how we expand our networks to better support everybody).  We encourage applicants from all social backgrounds, ethnicities, disabilities, gender identities and sexual orientations.

As signatories to the Mindful Business Charter, it's important that our people are able to maintain healthy and happy lives, both in and out of work.  We have a number of resources and initiatives designed to support health and wellbeing, including our team of dedicated mental health first aiders.  We recognise that getting the right work life balance is a priority for all of us and we're very happy to talk flexible working, full-time or part-time working patterns.  We also recognise the challenges of relocation and post-pandemic return to the office.

And that's not all, alongside a competitive salary you'll receive a flexible benefits package so you can choose and vary the benefits that matter most to you.

Next steps

If this sounds like your next career move then please get in touch to find out more. No agencies please, we're an in-house recruitment team!

If this isn't the role for you (or the right time) why not connect with us on LinkedIn or follow us on Twitter and Instagram (@WBD_CareersUK) to keep up to date with all of our opportunities.  We also have a Facebook page (


Womble Bond Dickinson is a full-service transatlantic law firm, created on 1 November 2017 through the combination of UK firm Bond Dickinson and US firm Womble Carlyle.

A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across 16 US cities and eight UK cities including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France. 

In the UK, Womble Bond Dickinson advises in excess of 40 FTSE 350 companies, many of the largest businesses in the country, government organisations and wealthy individuals. With a focus on eleven key sectors (Energy & Natural Resources; Financial Institutions; Healthcare;  Insurance, Manufacturing;  Real Estate; Retail and Consumer; Transport, Logistics & Infrastructure; Pharmaceuticals, Biotechnology & Life Sciences; Technology and Private Wealth) the firm’s experience allows it to build strong relationships and deliver an excellent service to clients.

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+44 (0) 845 415 0000
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