Applications Trainer

Employer
CMS
Location
London, England
Salary
Negotiable
Closing date
4 Jul 2022

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Vacancy Type
Other specialist roles
Contract Type
Permanent
Experience Level
Officer / Analyst / Engineer / Executive / Coordinator
Role Classification
Other Professional
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Job Details

Are you an experienced Trainer who:

- wants more than a 9-5 classroom training role
- takes a keen interest in new technologies
- is able to deal with complexity and
- has a "can do", positive attitude

If so, we are recruiting for 2 trainers based in London and Scotland so if you would like to be part of our global Applications Training Team ?


About the Role * Deliver regular (weekly)classroom or remote Induction Training for new starters
* Deliver Applications Training and Support using a variety of delivery methods primarily: Remote "classroom "and 1-1 sessions, 1 to 1 at desk sessions, Short show and tell type sessions. - either on site or remotely

* Deliver firm wide project training as required including at short notice in
* Global remote delivery of training
* Working on design and delivery for training programmes
* Developing key relationships with individuals in practice groups, Business Services key contacts and Super Users in the UK and globally
Ensure best practice guidance is applied consistently across all sites


About You* At least 4 years training experience
* Working in a professional/partnership environment will be advantageous but is not a prerequisite
* Experience with e-learning and learning management solutions desirable
* Formal training qualifications desirable TAP/COLF


Advantageous skills : knowledge of the following is highly advantageous but not a prerequisite
* Windows 10/11
* Full Office 365 suite of products
* MS Teams
* Surface Pro Devices
* Totara - LMS
* Electronic annotation software on various devices including Surface Pro's and iPads
* Filesite (iManage) - Work 10 knowledge is highly desirable
* Elite 3E including paperless proforma
* Carpe Diem Time Recording
* Microsystems DocXTools
* PDF Compare Docs
* Winscribe digital dictation including mobile

Personal Characteristics
* Makes a full contribution to successful team performance
* Has excellent interpersonal and communication skills
* Ability to engage with individuals at all levels of the business in appropriate terms
* Demonstrates personal commitment to the decisions of the team
* Helps colleagues in all global locations when they are under pressure
* Focuses upon the requirements of the customer rather than personal training preferences
* Establishes priorities, tasks and work schedules in advance and in writing
* Clarifies the responsibilities of self and others, avoiding duplication of activity and wasted effort
* Delivers courteous and prompt service. Always delivers what has been promised to the agreed deadline
* Develops excellent understanding of individual customer needs and concerns and feeds this back into strategic priorities
* Takes personal responsibility for resolving user concerns including personally following up with other areas of Business Services if needed
* Has the ability to be flexible and adaptable, in particular with schedule and working patterns

Equal Opportunities
At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website.


Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website.


Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-SO1

Company

CMS is a future facing international law firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, and home to business services colleagues across everything from Information Technology, Human Resources and Innovation to Finance, Diversity & Inclusion and Communications.  The firm’s core purpose is to build rewarding futures for its clients, people and communities.

In a world of ever-accelerating change where technology is increasingly important in the deployment of global strategies, every team at CMS is empowered to operate and innovate in ways that best meet clients’ needs. We encourage ideas from every corner of our business. We are also committed to addressing our own impact on the environment and approach to sustainability, as well as advising clients with their related legal needs.

We strive to spend more time looking at our clients’ world than inwards at ours.  That’s what makes our approach different. Being able to see things from our clients’ perspective means our people are approachable and accessible. And this means we have a genuinely supportive, open culture you won’t find everywhere. 

We take the same approach with our colleagues: we pride ourselves on fostering a workplace where everyone is encouraged to speak up, share ideas, seek advice and where ability and commitment is recognised by rapid progression. 

At CMS, a next-generation mindset is woven into all we do.  We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive.  

Whatever your specialism, and whether you’re a lawyer or a business services professional, a career at CMS gives you huge scope to carve out a brilliant career as you help us, and our clients, to face the future with confidence.

Find Us
Website
Telephone
+44 (0) 20 7367 3000
Location
Cannon Place
78 Cannon Street
London
EC4N 6AF
United Kingdom
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