Embedded Workflow/Quick Turn

Employer
CMS
Location
London, England
Salary
Negotiable
Closing date
10 Jun 2022

View more

Vacancy Type
Other specialist roles, Facilities Management
Contract Type
Permanent
Experience Level
Admin
Role Classification
Other Professional
You need to sign in or create an account to save a job.

Job Details

Do you have a background in document production with experience of work flow management and client services?

About the Role

Reporting to the Document Centre Assistant Manager, and acting as the Initial point of contact for Real Estate clients, the role objectives include identifying work suitable for the wider Quick Turn team, personally completing Quick Turns Work (1 hour max estimate), efficient scheduling of work and excellent technical skills to respond to queries.

Other position expectations include but are not limited to;

    Consistently deliver high quality services on time, with a focus on responsiveness, client satisfaction, effective client communication and client service orientation.Liaise closely with Document Production Workflow to filter requests as appropriate, as well as utilising a working knowledge of current Document Production and quick turn workload via the electronic submission tool to help guide clients to the appropriate solution.Utilising client tools and templates in document preparation as required.Technical document trouble-shooting support as required within the centre or directly with centre users.Performing quality control measures on work produced.Managing and prioritising assigned projects to ensure deadlines and expectations are met. Acquire and maintain an in-depth working knowledge of the client's working environment and business needs.Effective project communication.

About You

To be considered for the opportunity you should demonstrate;

    Experience of administering effective workflow management systems in a legal or other professional services environment.Excellent customer service skills, able to relay information in a clear and concise manner, take ownership of job owners' needs and remaining professional at all times under pressure.Previous document production experience in a professional services environment. Excellent working knowledge of document production practices and technologies.

Equal Opportunities

At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive.

#LI-SO1

Company

CMS is a future facing international law firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, and home to business services colleagues across everything from Information Technology, Human Resources and Innovation to Finance, Diversity & Inclusion and Communications.  The firm’s core purpose is to build rewarding futures for its clients, people and communities.

In a world of ever-accelerating change where technology is increasingly important in the deployment of global strategies, every team at CMS is empowered to operate and innovate in ways that best meet clients’ needs. We encourage ideas from every corner of our business. We are also committed to addressing our own impact on the environment and approach to sustainability, as well as advising clients with their related legal needs.

We strive to spend more time looking at our clients’ world than inwards at ours.  That’s what makes our approach different. Being able to see things from our clients’ perspective means our people are approachable and accessible. And this means we have a genuinely supportive, open culture you won’t find everywhere. 

We take the same approach with our colleagues: we pride ourselves on fostering a workplace where everyone is encouraged to speak up, share ideas, seek advice and where ability and commitment is recognised by rapid progression. 

At CMS, a next-generation mindset is woven into all we do.  We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive.  

Whatever your specialism, and whether you’re a lawyer or a business services professional, a career at CMS gives you huge scope to carve out a brilliant career as you help us, and our clients, to face the future with confidence.

Find Us
Website
Telephone
+44 (0) 20 7367 3000
Location
Cannon Place
78 Cannon Street
London
EC4N 6AF
United Kingdom
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert