E-Billing Analyst

Glasgow, Glasgow City
Closing date
4 Mar 2022

View more

Vacancy Type
Finance, Billing/credit control
Contract Type
Experience Level
Officer / Analyst / Engineer / Executive / Coordinator
Role Classification
Other Professional
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Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here.

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

Role overview:

Working with the e-billing team based in Glasgow to ensure timely and accurate delivery of all billing and e-billing for the UK, EMEA/US and Asia offices. Responsible for analysing and resolving outstanding issues related to unprocessed or rejected invoices, supporting invoice processing via the E-Billing hub, issue resolution and managing vendor relationships in providing e-billing LEDES file solutions.

Main responsibilities:

  • A point of contact for the firm's global e-billing process, liaising with key stakeholders from business development, financial systems, billing, credit control and the firm's Partners to ensure that all e-billing processes are accurate and robust.
  • Communicate internally and externally as required to progress e-billing client management.
  • Maintain detailed vendor and timekeeper information in all e-billing systems. Ensure updates are regularly performed so that invoices are not rejected due to incorrect timekeeper information.
  • Analysis of time and costs in relation to the client billing guidelines and feedback non-compliance to fee earner teams.
  • Capture and communication of Outside Counsel Guidelines that formally communicate matter management and billing requirements.
  • Support the processing of bills for our e-billing clients ensuring all client requirements are being met.
  • Assist with the uploading, monitoring and tracking of e-bills, ensuring that these are submitted before any deadlines.
  • Working with the credit management team and partners to investigate any invoice rejections to ensure timely resubmission within the e-billing systems.
  • Liaise with e-billing vendors to resolve any systems issues and ensure that client specific requirements are implemented correctly.
  • Assist with the maintenance of e-billing invoice tracker, KPIs and SLAs.
  • Update Practice Management System daily with required e-billing information when new matters are opened.
  • Lead role with selected e-billing clients, understanding billing guidelines and ensuring invoice upload deadlines are met.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience:

  • Previous experience of working within a finance function (working in a professional services environment would be preferable).
  • An understanding of billing processes in a large international organisation.
  • Good numeric, analytical and problem solving skills with a keen eye for detail.
  • Team player, able to juggle multiple deadlines with excellent communication skills.
  • Good MS Excel skills.

Desired skills and experience:

  • Knowledge of e-billing file formats (LEDES), UTBMS codes and e-billing file delivery desirable but not essential as full training will be provided.
  • Knowledge of e-billing systems including TyMetrix, Passport, Collaborati, Counsel Link and others desirable but not essential as full training will be provided.
  • Previous experience in process improvement and process controls desirable.
  • Basic VAT knowledge would be an advantage.


Ashurst is a leading international law firm with world class capability and a prestigious global client base. The firm's in-depth understanding of its clients and commitment to providing exceptional standards of service has seen it become a trusted adviser to local and global corporates, financial institutions and governments on all areas of commercial law. The firm's people are its greatest asset and it brings together lawyers of the highest calibre with the technical knowledge, industry experience and regional know-how to provide the incisive advice clients need.

Ashurst has 25 offices in 15 countries and offers the reach and insight of a global network, combined with the knowledge and understanding of local markets. With 400 partners and 1,200 lawyers working across 10 different time zones, the firm is able to respond to clients wherever and whenever required. As a global team, Ashurst has a reputation for successfully managing large and complex multi-jurisdictional transactions, disputes and projects and delivering outstanding outcomes for clients.

Find Us
+44 20 7638 1111
London Fruit & Wool Exchange
1 Duval Square
E1 6PW
United Kingdom
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