About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here.

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

Department/Role overview:

The global Learning and Organisational Development (L&OD) team is a centralised team predominantly based in Australia and the UK. The team works as one team, providing the same high quality learning experience and global offerings to our people in 29 offices around the world. The L&D Advisor is a broad support role that includes the coordination of L&OD programmes and initiatives. The role will assist with administration, project planning, establishment of schedules, coordination of resources and facilitators, and the preparation of materials. This role will use technology that supports L&OD including learning management systems, and other software for the development and facilitation of online learning. This role will often be the first point of contact for L&OD programme participants and may be a first contact point for L&OD queries and requests from staff globally. The wider L&OD team is part of the People & Culture function and is responsible for a range of learning and development programmes, projects and services including professional skills development for all levels from vacation clerks to partner and business support staff across the firm. The L&D Advisor needs strong attention to detail, and the ability to manage competing tasks and deadlines in a busy environment. They must have exceptional communication and project coordination skills, and the ability to work collaboratively in a virtual team.

Hours of work

Monday to Friday, 9.30 - 17.30, however flexibility will be required

Main responsibilities:

• Liaise with L&D Managers about the implementation, delivery and evaluation of L&OD programmes/solutions and undertake programme coordination, including:
  • Establishment of calendars/schedules and marketing plans
  • Coordination of facilitators, logistics and learning technology
  • Delegation of administrative tasks to the L&D Administrators in ASC People
  • Respond to enquiries and provide support to internal clients and programme participants.
  • Process management and continuous improvement
  • Budget control and reporting
  • External supplier liaison
  • Manage learning events including large major events such as global and regional career transition programmes
  • Manage/track projects and develop project documentation including schedules, budgets and communication and quality management plans.
  • Support L&D Managers with the administration of coaching assignments including the maintenance of confidential material
  • Work collaboratively with the Learning Management System (LMS) System Analysts as LMS SuperUsers to maximise the efficient and effective use of the LMS for the L&OD function and the firm
  • Provide support to the L&OD team and undertake special projects as required.
  • Develop and maintain strong relationships and partnerships with internal and external stakeholders.
  • Collaborate with other L&OD team members to complete tasks including through the use of a workflow tool.
  • Set up and production of virtual classroom and remote learning technology
  • Coordinate and monitor CPD requirements and requests (as required).
• Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Essential skills and experience:

• Ability to work autonomously and as part of a team
• Experience in an administrative support role
• Ability to use and quickly learn new IT systems and learning technology
• Proficient in the use of Microsoft Office Suite
• Collaborative team player with a can-do attitude
• Forward thinker who is able to plan ahead proactively
• Clear and precise communicator
• Outstanding attention to detail and responsiveness
• Outstanding client service orientation

Desired skills and experience:

• Professional services or corporate experience, preferably in a L&OD related role
• Understanding of the legal environment and lawyers' work practices
• Experience using Learning Management Systems