Connect Operator 3 month FTC

Glasgow, Glasgow City
Closing date
4 Dec 2021

View more

Vacancy Type
Other specialist roles, Facilities Management
Role Classification
Other Professional
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Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here.

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations.

Department/Role overview:

Overall responsibility for Global switchboard. Meeting room bookings and facility helpdesk reporting.

Hours of work -

24 hours per week. To include two evenings per week. 17:00-23:00

However, you will be required to work such hours as are necessary to carry out your duties.

Main responsibilities:

  • Handle all incoming telephone calls promptly, providing a warm courteous welcome.
  • Handle internal enquires swiftly and efficiently.
  • Booking of meeting rooms request, to include correct layout and services are booked.
  • Assisting with booking of Video conferences and ensuring correct meeting room is booked for facilities required.
  • Updating system with accurate connection information for Video conferences.
  • Report facility requests to relevant team.
  • Responding to email queries professionally and taking ownership of query.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience:

  • Exceptional eye for detail
  • Able to prioritize and delegate tasks
  • Ability to demonstrate excellent judgment and business awareness
  • Strong interpersonal skills, able to liaise and communicate effectively at all levels across the firm and offices
  • Excellent written communication skills
  • Ability to work efficiently and use initiative
  • A proactive and flexible attitude

Desired skills and experience:

  • Experience of a similar role in a professional services company would be advantageous
  • Experience of working in a global team
  • Knowledge and experience of Trimble booking system
  • Excel skills


Ashurst is a leading international law firm with world class capability and a prestigious global client base. The firm's in-depth understanding of its clients and commitment to providing exceptional standards of service has seen it become a trusted adviser to local and global corporates, financial institutions and governments on all areas of commercial law. The firm's people are its greatest asset and it brings together lawyers of the highest calibre with the technical knowledge, industry experience and regional know-how to provide the incisive advice clients need.

Ashurst has 25 offices in 15 countries and offers the reach and insight of a global network, combined with the knowledge and understanding of local markets. With 400 partners and 1,200 lawyers working across 10 different time zones, the firm is able to respond to clients wherever and whenever required. As a global team, Ashurst has a reputation for successfully managing large and complex multi-jurisdictional transactions, disputes and projects and delivering outstanding outcomes for clients.

Find Us
+44 20 7638 1111
London Fruit & Wool Exchange
1 Duval Square
E1 6PW
United Kingdom
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