Information Officer

Employer
Trowers & Hamlins
Location
Birmingham, Exeter, London or Manchester
Salary
Competitive
Closing date
12 Nov 2021

View more

Vacancy Type
Other specialist roles, Knowledge Management
Role Classification
Other Professional
You need to sign in or create an account to save a job.

Job Details

Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering.

Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals.

We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.

While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.

Where you'll work

The Information and Knowledge Management team is formed of a Director of Knowledge Management, a Research Services Manager, two Senior Information Officers, two Information Officers and an Information Assistant, all currently based in the London office.

What you'll be doing

  • Providing client and sector current awareness
  • Undertaking research, utilising a wide range of online and hard copy resources
  • Staffing the library enquiry desk, participating in the library's shift system to ensure cover between 8.30am - 6.30pm
  • Assisting with trainee and other new staff induction programmes
  • Providing training on research skills and online resources to legal and business support staff
  • Raising awareness of the service and collecting feedback, including attending practice area meetings
  • Profiling departmental precedents, know-how and other KM resources and assisting with the maintenance of KM databases
  • Helping to keep the online and hard copy collections and the library catalogue up to date
  • Liaising with suppliers as necessary
  • Occasional visits to UK branch offices 
  • Working on projects to further develop the service, as required

What you'll need

  • Strong organisational and time management skills
  • Excellent communication skills
  • Flexible approach to working as part of a team
  • An enthusiastic, can-do attitude
  • Ability to work to deadlines
  • A fast learner with the ability to hit the ground running
  • Proactive approach, able to work effectively with colleagues across the business at all levels
  • Excellent attention to detail

Experience and skills

  • 1 to 2 years experience working in a commercial environment
  • Practical experience of undertaking research, using LexisNexis and Thomson Reuters services
  • Degree level, having achieved or working towards an information qualification

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.

Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.

Company

Trowers & Hamlins is a City-led, international and national law firm with over 130 partners and 830 staff located across the UK, Middle East and Far East, we provide a full-service integrated offering.

Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals.

We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.

While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.

Find Us
Website:
Telephone
+44 (0)20 7423 8000
Location
3 Bunhill Row
London
EC1Y 8YZ
GB
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert

Similar Jobs