Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering.

Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals.

We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.

While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.

Where you'll work

The Information and Knowledge Management team is formed of a Director of Knowledge Management, a Research Services Manager, two Senior Information Officers, two Information Officers and an Information Assistant, all currently based in the London office.

What you'll be doing

• Undertaking research in response to users’ enquiries and assisting users in carrying out research
• Managing the Enquiry Desk on rota with an Information Officer or another member of the library staff, participating in the library's shift system to ensure cover between 8.30am - 6.30pm. Supervising the Information Officers' research where necessary and identifying any training needs that may arise
• Providing a daily current awareness service using Lexis Newsdesk
• Liaising with Corporate Commercial, Banking and Finance, Projects and Construction and DART PSLs and fee earners, attending department meetings and assisting with their precedents and know how collections
• Maintaining the Sydney Enterprise library management software, assisting the library team in its use and generating reports as required
• Managing journal subscriptions, including liaising with legal staff and library suppliers regarding new titles, renewals, pricing, and invoicing, as well as liaising with the Information Assistant on receipt and recording of journal title information on the Library catalogue. Arranging training with suppliers on certain titles with online platforms
• Liaising with legal staff and library suppliers on the selection of acquisitions, including both brand new titles and new editions. Assessing the cost benefits of taking online versus hard copy
• Maintaining the currency of the hard copy collection, including weeding stock where necessary
• Supervising the cataloguing and processing of library materials by the Information Officers and Information Assistant
• Assisting with new staff inductions for liaison departments, including trainee induction programmes
• Providing regular, scheduled firm-wide training sessions on finding company information and online books as well as running ad-hoc sessions, as required
• Assisting with information and KM projects, as required

What you'll need

• Strong organisational and time management skills
• Excellent communication skills
• Flexible approach to working as part of a team
• An enthusiastic, can-do attitude
• Ability to work to deadlines
• A fast learner with the ability to hit the ground running
• Proactive approach, able to work effectively with colleagues across the business at all levels
• Excellent attention to detail
• 5 years' experience working in a legal or commercial environment
• Practical experience of undertaking research, using LexisNexis and Thomson Reuters services
• Degree level, having achieved or working towards an information qualification

As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.

Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.