Trowers & Hamlins is a City-led, international and national law firm with over 160 partners and 950 staff. With offices across the UK, Middle East and Asia, we provide a full-service integrated offering.
Our clients operate in diverse industry sectors such as construction, transport and infrastructure, banking and financial services, distribution and logistics, education and health, hotels and leisure, defence, engineering and surveying, charities, retail and energy and natural resources. We also act for many high net worth individuals.
We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. The truth is we don't prescribe who you are or how you ought to be. It's what you can do that interests us most.
While the work on offer is rewarding and often complex, the qualities we look for are simple. The ability to get on with people from all walks of life, for example. To talk and to listen. To develop the sorts of relationships that mean you win the friendship and loyalty of clients and colleagues alike. In short, to connect. These are the characteristics our people all have in common. They are vital, as is the drive and imagination to use your unique talents to the full. We will help you in this. In fact, we will support you in every way we can.
We are looking for a Document Automation Specialist to join our growing Innovation and Legal Technology team. This is an exciting opportunity to be at the heart of Innovation at Trowers, assisting our Head of Innovation and Legal Technology in driving the adoption of document automation across departments, to improve our delivery of services to clients and associated Client Solutions.
You will work closely with our Innovation and Legal Technology and Knowledge teams to create and maintain automated precedents and to deliver measurable efficiencies to the Firm and our clients through automation.
The role will be primarily focussed on document automation but as part of the wider legal technology team you will be exposed to the latest developments in legal technology and will have opportunities to work with these tools to further improve our automation offering.
Key responsibilities and challenges
- Using technology to automate documents and ensuring that the output complies with house style and is formatted, cross referenced and numbered correctly.
- Keeping up to date with market trends and developments in legal automation and providing insights to the team on new features and related opportunities for solutions where these can assist internal stakeholders and clients
- Managing your workload within the context of the project plan, working to deadlines and reporting on your progress
- Working collaboratively with people across all levels of the firm within internal teams, including IT, Innovation & Legal Technology and Knowledge
- Designing and implementing automation solutions and providing technical expertise in the creation of these Ensuring good relationships with legal technology platforms and internal stakeholders
- Establishing and delivering training sessions to facilitate the transfer of technical knowledge to colleagues
- Managing legal automation product upgrades and leading technical work streams
- Providing technical expertise, support and training to fee earners.
The list of responsibilities and challenges above is not exhaustive. It is intended to describe the general content of, and requirements for, the performance of this role. As such, the role may also include the undertaking of additional tasks as required.
Characteristics, skills and experience required
- Specialist knowledge and experience in building, updating and maintaining automated products and providing support including trouble shooting, managing user access and setting up security
- Excellent written and verbal communication skills, with the ability to adapt your approach based on your audience i.e. technical, non technical.
- You must be analytical and independent – take ownership of projects and drive outcomes with minimal supervision, but be confident to ask for help when needed.
- Ability to build and maintain effective relationships with vendors, fee earners, and clients.
- Ability to accurately and efficiently assess the capability and potential of legal technology products and vendors and their compatibility with the Firm’s wider technology.
- Diplomacy skills to assist with the typical change management issues inherent in any implementation of new technologies and processes;
- Ability to build consensus and work effectively within a team and with lawyers, to drive projects to their conclusion.
- Working knowledge and awareness of the current legal technology landscape, and of best practices and developments in automated legal technologies, and the ability to apply this knowledge to promote continuous improvement.
- Strong organisational skills and an ability to prioritise work effectively, meet deadlines and complete simultaneous projects.
- Team player with a positive and proactive attitude.
- Drive and enthusiasm, a willingness to learn, flexibility and commitment.
- Aptitude for problem solving and design of innovative solutions to achieve desired outcomes.
- Experience of managing legal automation projects from inception to completion.
- Experience within an international law firm is preferred.
- Strong understanding of legal automation software and applied experience of implementing tools such as Clarilis, Contract Express, HighQ, Avokka (or similar)
- Excellent presentation skills.
- An understanding of the structure, complexity and organisation of legal documents, being a law or LPC graduate.
- Strong attention to detail and a pride in the quality of your output.
- A methodical worker with the ability to work in a manner that can be understood by others.
- Educated to degree level in a Law or Computer Science discipline or equivalent (Legal training preferred).
We also require awareness of and full participation in the Firm’s commitment to equality and diversity and sustainability.
As part of our firm recruitment policy our candidates are subject to employment screening background checks. These checks include personal details, education and employment history, professional qualifications and credit and criminal checks as appropriate.
Trowers & Hamlins is an equal opportunities employer and values diversity and inclusion. All applications will be considered on merit and the applicant's suitability to meet the requirements of the role and will be treated equally irrespective of Ethnicity, Gender (including Trans and non-binary) Race, Disability, Religion and sexual orientation.