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Change Manager Trainer - 12 Month FTC

Employer
Ashurst
Location
Glasgow, Glasgow City
Salary
Competitive
Closing date
19 Aug 2021

Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area: Change Management

Role: Change Manager Trainer - 12 Month FTC

Location: Based at Ashurst's Glasgow offices. We also operate a hybrid working policy giving flexibility of work location between home and office.

Reporting to: Head of Business Change

Hours of work:

Monday to Friday, 09:30 - 17:30. You may be required to work additional hours to facilitate project implementations around the firm's global offices.

Department/Role Overview:

To manage the successful transition of business change for the Service Management Programme.

Main responsibilities:

  • Prepare people for the change, to minimise its impact on individuals and the business, and to enable the firm to realise expected benefits.
  • Delivery of the change management activities for assigned projects in the Service Management Programme. This programme is changing working practices and implementing workflow (Cherwell) to a number of Business Service functions.
  • Activities include stakeholder mapping and engagement plans, change impact assessments, managing change agent network, end user journeys, business readiness workshops, assistance with communications planning and execution, training and post go live activities.
  • Working with the Training team to complete Training needs analysis and detailed training plans to enable a successful delivery of training products to all end users.
  • Help to ensure the training plan and its delivery meets stakeholder needs, minimises impact, and maximises the effective adoption of the change.
  • Proactively identifies and manages training risks and issues related to their deliverables.
  • Identify and manage stakeholders to raise awareness of the business need for change.
  • Build effective relationships with stakeholders to raise their awareness and understanding of the change, manage expectations about what the change will and won't deliver, and to win their support and active participation where required in the delivery of change activities.
  • Work with internal programme teams to manage dependencies on change activities and ensure the change approach is understood.
  • Work within the Business Change function to ensure there is a consistent approach to change management across the firm.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Essential skills and experience:

  • Experience of successfully managing business change within a professional services company.
  • Proven skills and knowledge of change management disciplines, approaches, tools and methodologies.
  • Experience in supporting and working with other project teams such as business analysts, project managers and training teams.
  • Learning needs analysis and facilitation experience.
  • Training content development and co-delivery of training to an end user base.
  • Able to influence outcomes at a mid-senior level within the organisation.
  • Working within a structured project framework.
  • A good eye for detail; ability to work accurately and effectively even when under pressure.
  • Able to learn and understand current business processes and help to model new processes/procedures.
  • Excellent analytical skills.
  • Excellent knowledge of all elements of the project lifecycle.
  • Able to listen and understand customer requirements.
  • Able to manage business change activities within a large global transformation programme.
  • Tactful and diplomatic when in pressured situations.
  • Excellent presentation, written and communication skills.
  • Uses initiative - 'can do' approach.
  • Effective time management.
  • Client focused.

Desired skills and experience

  • Qualified PROSCI professional.
  • Experience of working within a legal environment.

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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