Legal Operations and Project Manager

1 day left

England, London
01 Jul 2021
29 Jul 2021
Kate Derrick
Role Classification
Other Professional
Contract Type
Experience Level
Business Management
Are you looking to work with a team that contributes to working smarter through process improvements and change initiatives?

About CMS

CMS is a Future Facing firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it.

CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Our bold approach to a changing future ensures that we nurture our employees and recruit top talent.

About the RoleThe Legal Operations & Project Management team works with both the lawyers and core business services to help the business manage matters more effectively (from pricing and scoping through to evaluation) The role is also focused on identifying and delivering necessary changes to working practices and utilising technology to improve efficiency and effectiveness. The ability to drive sustainable change through facilitation, training and promoting benefits is an important part of the value of the team.

One of the exciting opportunities of this role is the breadth of exposure you gain from implementing project management and process improvement disciplines across the teams. We promote a consultancy approach where we focus on scoping and matter set-up to ensure the projects are approached in the best way. Underpinning our approach is a training programme to facilitate change and imbed project management behaviours. The role lends itself to a several process improvement opportunities and we work alongside our Commercial Finance, Knowledge and Innovation teams to promote continuous improvement and deliver operational efficiency projects.

Typical responsibilities will include:

* Scoping and budgeting of the matter (impact on different fee arrangements)
* Planning the matter, including looking for and the different resources options.
* Reporting: Financial and/or progress for teams and clients aligned to any specific requirements
* Highlighting potential issues around progress, profitability and billing
* Facilitating structured communications within the delivery team
* Facilitating lessons learned
* Generating LPM tools and resources
* Facilitating and delivering training across the firm and to clients
* Promote and encourage engagement with the LOPM team and our proposition
* Facilitate process improvement discussions to identify issues and solutions
* Implement and embed changes to ways of working and processes
* Facilitate conversations around changes and different ways of working
* Analyse data and communicate value to key stakeholders
* Support and contribute to pitches to sell LOPM services and products to support the firm

When working with clients directly on other initiatives and projects, the typical responsibilities include:

* Attending meetings with clients / partners / senior business support people to discuss business challenges / problems.
* Providing consultancy support and recommendations on possible delivery/implementation solutions for internal and external clients
* Promote/sell the value of LPM and Operational services/products to different stakeholders
* Ensure effective governance, processes and defined outputs are in place
* Lead of process improvement/operational efficiency projects.

About YouWe are looking for candidates with a background in professional services or the legal sector, with an understanding of a partnership culture and in particular:

* Has a management / business consultancy approach
* Successfully delivered business change projects, from initiation to completion
* Strong ability to build credible relationships at all levels of seniority
* Strong ability to translate objectives into tangible outputs to meet specific needs
* Ability to manage different stakeholder types confidently and diplomatically
* Ability to confidently sell value, benefits and results to improve buy-in/engagement across the firm and for client opportunities
* Extensive project management experience and a proven understanding for behavioural considerations involved
* Strong facilitation skills and a confident presenter
* Ability to confidently advise, consult and influence
* Self - motivated and solution orientated
* Comfortable with 'unknowns' and change
* Able to prioritise quickly, often in busy periods, in a calm manner
* Performs well under pressure. Assertive when necessary
* Personable and willing to learn new skills
* Invested team player and confident to collaborate
* Excellent attention to detail
* Flexible in traveling across the region and to the UK periodically
* Multi-lingual will be advantageous

* Degree (or equivalent)
* PRINCE 2 (or equivalent)
* Lean Six Sigma (or equivalent)

Office Skills
* Strong working skills of MS office applications (Word, Outlook, Power point etc)
* Excellent Excel skills, including using Excel to carry out analysis and reporting
* Experience of MS Project and MS Visio would be an advantage
* Outstanding written and verbal communication skills and presentation skills
* Good office administration skills

Commercial Skills
* Strong business acumen
* Financial awareness
* Market and client insights in the LPM and Ops space
* Experience managing and measuring profitable projects

Equal Opportunities
At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive.

For further information about CMS' diversity initiatives and programmes, please click here to view the diversity pages on our website.

Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website.

Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.


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