Skip to main content

This job has expired

Legal Tech Support Analyst

Employer
CMS
Location
Glasgow, Scotland
Salary
Negotiable
Closing date
10 Jun 2021

View more

Job Details

CMS have an exciting opportunity for a Legal Tech Support Analyst to be based in our Glasgow, Edinburgh or Sheffield office.


About CMS
CMS is a Future Facing firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it.


CMS is well equipped to help our clients face the future with confidence. We are driven by technology and readily embrace the possibilities it opens up for developing new and better ways of delivering legal services. Our bold approach to a changing future ensures that we nurture our employees and recruit top talent.


About the RoleProviding Admin Support for the Legal Tech Tools Team .
* Monitor the team mailbox and respond to user queries.
* Regular archiving of users.
* Develop a deep understanding of our clients, competitors and market to help anticipate and trial client driven solutions.
* Collaborate with other internal and external stakeholders.
* Proactively identify and promote opportunities to use technology to solve problems with internal and external stakeholders.
* This list is not intended to be exhaustive and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role.


About You* Excellent knowledge of Microsoft 365 suite.
* Keen interest in tech.
* Advanced organisational and influencing skills, flexibility of style, attention to detail, and ability to multi-task in a fast-paced, detail-oriented environment.
* Possess a high degree of initiative and independent judgment with excellent troubleshooting, decision-making, and follow-through skills.
* Demonstrated ability to establish and maintain effective relationships with key stakeholders.
* Creative thinker with the ability to engage with users to bring ideas to life.
* Must be resilient, diplomatic and able to deal with challenging stakeholders.
Desirables
* Prior experience in using software such as HighQ, Kira or Litera Transact.


Equal Opportunities
At CMS, a next-generation mindset is woven into all we do. We're diverse, supportive and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive. For further information about CMS' diversity initiatives and programmes, please view the Diversity & Inclusion pages on our website.


Please apply online or contact a member of the Talent Acquisition team if you have any questions. For information regarding our competitive range of benefits please visit our Rewards & Benefits page on our website.


Please note that CMS have a preferred agency panel in place. Only applications submitted via the portal at the point of instruction will be accepted.

#LI-LM1

Company

CMS is a future facing international law firm. With 74 offices in 44 countries and 5000+ lawyers worldwide, and home to business services colleagues across everything from Information Technology, Human Resources and Innovation to Finance, Diversity & Inclusion and Communications.  The firm’s core purpose is to build rewarding futures for its clients, people, and communities.

We’re a global law firm. We focus on the big and the small. We look to the future and embrace agility and challenge. We are experts in our sectors and have the rankings to back that up.  But it’s not all sectors and rankings. We focus on relationships. We’re a community. We look out for each other, encourage everyone to be themselves, and the best version of that. We’re friendly and go-getting. We act with purpose and find passion in what we do. We seek out different ways of thinking and doing. We don’t want everyone to be the same.  We know the best route forward is with the most diverse group of colleagues as possible. We’re here to build a better future.

In a world of ever-accelerating change where technology is increasingly important in the deployment of global strategies, every team at CMS is empowered to operate and innovate in ways that best meet clients’ needs. We encourage ideas from every corner of our business. We are also committed to addressing our own impact on the environment and approach to sustainability, as well as advising clients with their related legal needs.

We strive to spend more time looking at our clients’ world than inwards at ours.  That’s what makes our approach different. Being able to see things from our clients’ perspective means our people are approachable and accessible. And this means we have a genuinely supportive, open culture you won’t find everywhere. 

Our culture

It’s all about relationships. Our relationship with you, your relationship with us, and the relationships we have with clients and the communities around us. We want you to thrive and show your personality. Foster community, work together, listen, be open, and help each other succeed. Act with purpose and find passion. Strive for progress and embrace challenges. Seek out different ways of thinking and doing. We value trust over rules.

At CMS, a next-generation mindset is woven into all we do.  We're diverse, supportive, and inclusive, embracing our corporate social responsibility and creating a culture of sustainability in which every one of our people, whatever their background, can maximise their potential and thrive.  

Whatever your specialism, and whether you’re a lawyer or a business services professional, a career at CMS gives you huge scope to carve out a brilliant career as you help us, and our clients, to face the future with confidence.

Company info
Website
Telephone
+44 (0) 20 7367 3000
Location
Cannon Place
78 Cannon Street
London
EC4N 6AF
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert