Due to continued success, our innovative and growing Osborne Clarke Solutions (OCS) team have a brand new opportunity for a Solutions Assistant to join them.
As a Solutions Assistant you'll support the team in a variety of ways, including getting involved with projects and some client facing tasks.
This is a full time, permanent position, ordinarily based out of our Bristol office although we are happy to consider some home working for this position too.
About the OCS Team
Osborne Clarke's Solutions team play a crucial role in helping clients explore exactly how they would like legal and related services to be delivered to maximise the value to their businesses. The team is overtly focused on the client first, and on developing new products and services to deliver existing services better, and to deliver entirely new services to meet growing client needs. The team operates out of the UK and Germany, with teams of ex-lawyers, and technologists in both locations.
Our Solutions programme has two key goals. First, to make sure we're responding to client demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services.
By talking to clients, using collaborative technology, and developing legal project management tools, we believe that we can continue to improve the value, efficiency and predictability of our services.
The programme has already delivered solutions to a number of clients across jurisdictions, with hundreds of matters now being instructed, run and managed online. The team is now working on many more opportunities to design and implement new delivery and technology tools, and also help clients' own process improvements.
The team are also heavily involved in ensuring that our lawyers have the products and resources needed to provide the best possible service to our clients.
OCS is headed by partners who focus on developing and delivering new products and services. As the demands on the team grow, we have a need for more dedicated, legally experienced, resource to work with the team, other OCI lawyers and clients, in producing and managing our growing portfolio of new products, services and solutions across OCI jurisdictions.
- Managing the requests for, and making the requests for, new HighQ sites from IT
- Update permissions on the platform
- Internal training on use of particular platforms
- Help with testing how some of our platforms work
- Be part of internal and external client teams
- Add/remove users
- Add/edit user groups
- Add new iSheets and create columns from an excel / table instruction
- Create/update build documents using our template
- Add/update workflows (these are actions that take place in the background, such as triggering an email to be sent)
Who we're looking for
This role will suit someone who has previous experience of assisting team management in legal / professional services and a strong interest in technology. You'll need to be proactive, enjoy problem solving, have excellent communication skills and work well in a small team. Any user or admin experience of HighQ is advantageous.
Salary and benefits
We offer competitive salaries and generous benefits.
For more information or to apply
At Osborne Clarke we welcome direct applications - if you would like any further information about the role, or the firm, we would be delighted to hear from you. Please contact, in complete confidence, Philippa Watson in the recruitment team on firstname.lastname@example.org or 0117 917 4107.
No agencies please
Please note that although we include closing dates for our roles as a guide, we review and progress applications on a rolling basis.
At Osborne Clarke, we are known for our open and inclusive culture. We believe that by investing in the diversity and wellbeing of our people, we create an environment where everyone can thrive and be the best that they can be. This means recognising that our people have lives and commitments outside of work. We have invested in connected working for our people and, where possible, we will accommodate flexible working for all our roles.