Senior Business Analyst (12 Month FTC)

Glasgow, Glasgow City
23 Dec 2020
21 Feb 2021
Role Classification
Other Professional
Contract Type

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks. These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area – Business Services Transformation

Role: Senior Business Analyst- 12 month FTC

Location: Based at Ashurst’s Glasgow or London office. Some international travel may be required from time to time

Reporting to: Business Analysis Manager

Hours of work – 9:00 to 17:30

Monday to Friday, 9:00 to 17:30, however you will be required to work such hours as are necessary to carry out your duties

Department/ Role Overview:

The Business Services Transformation (BST) is a key initiative for Ashurst. This initiative includes a transformation to a shared service model and the implementation of a service management tool (Cherwell).

This role will work within the wider BST BA team and will be responsible for the day to day supervision of up to 3 BAs / Junior BAs working on the same projects providing guidance, oversight and quality control of artefacts.

This role will have extensive experience of business process re-engineering as well as IT system implementation and will help strengthen the interface between BST and IT.

This is also a hands on role and this Senior BA will also work as a Business Analyst themselves As mentioned above, the initial projects will be to continue the implementation of a new service management tool across business services.

Main responsibilities:


Business Analysis

  • Undertake business analysis work in relation to specific projects
  • Map 'as is' and 'to be' processes
  • Gather and document business and functional requirements
  • Develop Requirements Management Plans
  • Arrange and manage requirement reviews
  • Assist with developing and running test programmes in relation to specific systems and projects
  • Prepare appropriate documentation and supporting materials in relation to specific projects
  • Work closely with 3rd party suppliers to communicate requirements and deliver solutions
  • Adhere to Ashurst's BA and project methodology
  • Assist with project management task


  • Responsible for the day to day supervision of up to 3 BAs / Junior BAs working on the same projects providing guidance, oversight and quality control of artefacts.
  • Provide guidance to other BAs within the BST BA team who are not IT specialists; as required.
  • Provide a solid interface between BST and IT and bridge any methodology gaps.


Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Essential skills and experience:

  • Experience as a Business Analyst with a proven track record of successful project delivery in a professional services company, ideally a law firm.
  • Experience of service management in a shared services environment and of service management tools
  • Team lead / supervision experience
  • Solid IT system implementation experience
  • Able to learn and understand current business processes and help to model new processes/ procedures
  • Excellent analytical skills
  • Able to listen to and understand customer requirements
  • Able to operate within a project brief, reporting to the Project Manager as required
  • Working knowledge of different analysis techniques/methods, including requirements definition and specification, ERD/DFDs etc.
  • Good knowledge of testing approaches/methods, and experience of devising and running testing procedures
  • Awareness/exposure to different software development life cycles and methods
  • Produce high level solutions/approaches, requiring systems analysis and design skills
  • High level of familiarity with MS Office as a production tool
  • Assist with research and evaluation of software solutions from 3rd party suppliers and production of necessary deliverables such as tender documents, liaising with suppliers
  • Able to handle multiple tasks
  • Full project lifecycle experience
  • Detail oriented with an ability to work accurately and efficiently even when under pressure
  • Ability to complete set tasks with minimal supervision
  • Tactful and diplomatic when in pressured situations
  • Excellent written and verbal communication skills
  • Uses initiative - 'can do' approach
  • Client focused


Desired skills and experience

  • ISEB Business Analysis diploma (or similar qualification)
  • A good technical background
  • Experience of working within a structured project framework
  • Knowledge of service management systems (Cherwell experience ideal)
  • Knowledge of legal back office systems such as Document Management, HR and Practice Management systems
  • Familiar with ITIL, Prince2, Agile
  • Flowchart and data-flow diagramming
  • 6-Sigma knowledge advantageous but not essential
  • RDBMS understanding (MS SQL Server)
  • Familiar with Windows 7/8/10
  • Knowledge of Web technologies and n-tier architecture
  • Knowledge of client-server architecture

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