International Finance Service Delivery Manager - Purchase to Pay

DLA Piper
Sheffield, South Yorkshire
10 Nov 2020
10 Jan 2021
Role Classification
Other Professional
Vacancy Type
Contract Type
Experience Level


Our platform, your impact. 

We operate globally across more than 40 countries, but we’re still locally connected. That’s because trusting, collaborative relationships with our clients and each other are at the heart of our success.

We thrive on our clients’ complex challenges and deliver exceptional results. We are trusted advisors, innovators and game-changers, going above and beyond to open new opportunities and accelerate growth.

We are looking for a International Finance Service Delivery Manager (Purchase to Pay), who will join our well established finance team, ideally in our offices in Sheffield, Leeds or Manchester. 

The successful candidate will be responsible for defining all DLA Piper (International) Purchase to Pay processes and procedures, while developing effective stakeholder relationships with the business to qualify and quantify the end user experience and to facilitate improvement activity with business users.

We are looking for an internationally exposed professional who will represent out values cross-border as well as locally.


  • Review and approve all Purchase to Pay process changes, ensuring that all changes are tested, trained and communicated effectively

  • Implement and maintain a Purchase to Pay governance and controls framework to monitor, assure and improve process quality, effectiveness and compliance

  • Establish effective working relationships with the GSC Purchase to Pay team to improve controls and process effectiveness

  • Work with the GSC Purchase to Pay teams to improve team capability and efficiency that will support further migration and transition of local services into the GSC

  • Work with international finance teams to ensure international Purchase to Pay delivery is consistent and to facilitate further service migrations to the GSC

  • Manage the DLA Piper relationship with Concur; manage the Concur budget ensuring Concur costs are understood, monitored and controlled

  • Review and approve all changes to the Concur contract through the agreed contract change control mechanism

  • Work closely with the Concur Invoice and Expenses projects to ensure that new deployments are delivered appropriately. Provide Finance Service Delivery sign off for all new deployments

  • Act as Purchase to Pay lead on all firmwide projects that impact Purchase to Pay processes

  • Work with CAS Compliance Officer and GSC team to improve compliance with all appropriate Solicitors Accounts Rules and to reduce breaches across the firm

  • Develop and deliver Purchase to Pay business training and awareness programmes to improve end user understanding of the end to end Purchase to Pay process

  • Provide operational input to the project for next generation practice management system when appropriate


  • Have good communication skills, both written and verbal, and be fluent in English

  • Be a self-starter, who is able to work on their own initiative as well as being part of a virtual team, and has a strong client service orientation

  • Have a detailed understanding of International Purchase to Pay functions, including experience of complex or unusual transactions

  • Have an understanding or process management and improvement methodologies

  • Have experience of delivering projects and service improvement initiatives

  • Have a sound practical understanding (or have the ability to gain the understanding quickly) of the UK Solicitors Accounts Rules

  • Have experience of transitioning services into shared service centres

  • Have strong coaching, counseling and training skills and the ability to lead a virtual team successfully

  • Be able to build and maintain strong relationships with the international teams

  • Be able to handle challenge from fee earners and service directors

  • Be able to influence, able to negotiate and have strong decision making skills

  • Be comfortable multi-tasking and working to sometimes conflicting timescales and multiple priorities in a robust and fast-paced environment


DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world. We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.


In everything we do connected with our People, our Clients and our Communities, we live by these values:

  • Be Supportive - we care about others, value diversity and act thoughtfully

  • Be Collaborative - we give, we share and we join in

  • Be Bold - we stand tall and challenge ourselves to think big

  • Be Exceptional - we exceed standards and expectations


At DLA Piper, diversity and inclusion underpins how we live our values and everything we do.  We believe that everyone has a voice, and that everyone’s voice counts. We know that the rich diversity across our firm makes us stronger, more innovative and creative, which helps us to better serve our clients and communities. We are committed to providing an inclusive working environment and culture across our global firm, where everyone can bring their authentic self to work.

Diversity of perspective, thought, background and culture combine to make us the leading global law firm; that’s why we actively seek to build balanced teams. We welcome the unique contribution that you will bring to our firm and actively encourage applications from all talented people – however your talent is packaged, whatever your background or circumstance and regardless of how you identify.

We support anyone with a disability or long term health condition to ensure they have the opportunity to perform at their best. If you have not done so already, please let us know if you require any support so we can make the right adjustments and considerations should they be required.


We know that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly.  That's why we are open to discussing with candidates the different ways in which we are able to support requests for agile working arrangements.


In the event that we make an offer to you, and where local legislation permits, we will conduct pre-engagement screening checks that may include but are not limited to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

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