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Senior Business Analyst - 9 month FTC

Employer
Ashurst
Location
Glasgow, Glasgow City
Salary
Competitive
Closing date
27 Nov 2019

Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area - Central Management and Operations

Role: Senior Business Analyst (9 Month FTC)

Location: Based at Ashurst’s Glasgow office.  Travel to London and some international travel may be required from time to time

Reporting to: Business Analysis Manager

Hours of work - Monday to Friday, 09:00 - 17:30.  You may be required to work additional hours to facilitate project implementations. The ability to be flexible and regularly work an earlier shift to allow for some crossover with Australian offices (e.g. - 0700 – 1530) is essential

Department/ Role Overview:

The BSR2020 programme is a core part of the firm's business plan to help drive performance to 2020, and will enable the firm to build and provide market leading business services.  This includes making organisation changes (including processes and changes to service delivery) which allows the firm to be able to respond to the changing demands of clients, evolving technology and market efficiency drives, and embrace different ways of working.

This role will be working as part of the programme, working closely with existing teams to understand the processes they currently undertake and helping to document and streamline those processes to make them suitable for use in a centralised and shared services environment. It will include analysis, documentation and streamlining of end to end business processes relating to working practice and procedures (As-Is and To-Be), focusing on understanding and documenting the As-Is processes, creating the To-Be process documentation, and being part of the project team to transform the way they work globally.

Main responsibilities:

  • Capturing of As-Is processes along with all interfaces, controls, inputs, outputs and costs.
  • Development of workable To-Be processes that deliver efficiencies, cost savings and global standardisation of working practice
  • Development of To Be processes that support centralisation of work into a Shared Service environment where applicable
  • Lead meetings and workshops to capture business and functional requirements and verify them with user representatives / stakeholders
  • Support the creation of business procedures and related user documentation, including training materials
  • Close liaison with technology teams to automate processes wherever beneficial to do so
  • Identification of, and close liaison with, stakeholders to understand business needs and challenges

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies. 

Essential skills and experience:

  • Extensive experience as a business analyst working on process mapping, streamlining processes, and implementing process efficiencies within a professional services company, ideally a law firm
  • Demonstrable experience of working on complex, large-scale business transformation within a global organisation
  • Strong planner with ability to spot tenuous links and critical process dependencies
  • Organised and able to prioritise diverse workload to meet deadlines within robust project framework
  • Working knowledge of different analysis techniques/methods, including requirements definition and specification
  • Able to work collaboratively and effectively with teams remotely in a global context
  • Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures
  • Good attention to detail whilst being a logical thinker, clear communicator and possesses strong interpersonal skills
  • Excellent knowledge of business process mapping methodology and disciplines
  • Very proficient in use of MS Office tools (especially Visio, Excel, Word & PowerPoint)
  • Able to liaise and influence senior stakeholders within the firm
  • Tactful and diplomatic when in pressured situations, with ability to challenge and motivate others
  • Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors
  • Possesses strong customer mindset and a desire to deliver world-class service outcomes
  • Effective problem solving, planning and decision making skills in a complex environment

Desired skills and experience

  • Preferably, experience of managing business change within a shared services environment with strong focus on standardisation and optimisation
  • Strong understanding of Continuous Improvement and Project Management methodologies (i.e. Lean Six Sigma, Agile, PRINCE)

Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability.  They guide how we relate with each other, our clients, our behaviour.

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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