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Learning & Development Manager

Employer
Ashurst
Location
London (Central), London (Greater)
Salary
Competitive
Closing date
9 Dec 2019

Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area - Learning and Development

Role: Learning and Development Manager

Location: Based in London. Travel will be required

Reporting to: Head of Learning & Organisational Development

Hours of work - Monday to Friday, 09:30 - 17:30. 

Department/ Role Overview:

The global Learning and Organisational Development team is a centralised team primarily based in two hubs, Sydney and London, with support in Glasgow and Brisbane. The team works as one team, providing the same high quality learning experience and global offerings to our people in 27 offices around the world.

This role reports to the global Head of L&OD based in Sydney and plays a key role in developing the capability of our people across EMEA/US and contributing to firm-wide talent and organisational development initiatives.

The L&OD team is part of the HR function and is responsible for a range of learning and development programmes, projects and services including business skills development for all levels from vacation clerks to partner and business support staff across the firm. The L&D Manager needs to think strategically but also needs the ability to pay close attention to detail to manage programmes and services across multiple levels in multiple geographies. They must have exceptional communication skills including strong facilitation and stakeholder management skills; the ability to supervise junior team members day to day; and the ability to work closely and collaborate with colleagues based in Australia.

Main responsibilities:

  • Contribute to the development, delivery and evaluation of Digital Academy – a part of Ashurst Academy that includes the following areas –
    • content relating to emerging tech in our clients' industries and associated Business Development opportunities and legal and regulatory issues
    • content relating to emerging tech in the legal industry and Ashurst Advance
    • creating ways for our learners to engage with content on-demand, in ways and on devices that suit them
  • Plan, design, facilitate and evaluate business skills training for legal and business support audiences
  • L&D programme and project management across multiple geographies – including budget management and supervision of junior team members
  • Online facilitation delivery – eg experience using a virtual classroom platform such as WebEx
  • Experience with learning management systems
  • Accreditation in psychometric assessment highly regarded (eg MBTi and Facet5)
  • Design, deliver and evaluate learning and development activities
  • Manage L&OD offerings for various offices across EMEA/US
  • Facilitate skills training for partners, clerks, trainees, associates and business services staff – both face to face and through remote technologies
  • Contribute to the management of L&OD systems, policies and processes including needs analysis, planning, budgeting, recording and reporting
  • Contribute to the promotion of learning and organisational development throughout the firm, and develop and improve learning approaches, including through coaching and the use of technology where appropriate
  • Build and sustain productive relationships with partners and other business leaders and stakeholders to support the efficient and effective operation of the L&OD function
  • Provide consultancy and advisory services to partners and other business leaders on L&OD matters
  • Assist practice and business services teams with their learning and development activities as appropriate
  • Deliver client training as appropriate including client training for senior stakeholders
  • Contribute to L&OD projects and broader HR or firm projects
  • Contribute to relevant administration of the function including training records, budgeting, communications and reporting as required
  • Supervise junior team members
  • Identify and liaise with internal faculty/SMEs and external providers for L&OD activities and negotiate cost-effective services and fees as appropriate
  • One to one coaching as needed
  • Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.
  • Significant experience in skills training design and delivery to wide audiences including senior stakeholders
  • Strong facilitation experience including legal and business skills training relating to emerging technology and digital capability, innovation, new ways of working, change management, communication and interpersonal skills, presentation skills, leadership and management skills, resilience and wellbeing, business development, practice management and negotiation skills.
  • Experience in building blended learning solutions and applying innovative thinking
  • Ability to design programmes, initiatives and material in consultation with business leaders and subject matter experts
  • Ability to provide ongoing reporting and analysis on training activities
  • Ability to manage budget for training programmes
  • Adept at building rapport and building effective working relationships with people at different levels.
  • Displays emotional maturity and good judgment with the ability to be adaptable and flexible
  • Proactive with excellent organisational skills - able manage competing priorities and work to tight deadlines
  • Ability to drive projects in a proactive manner
  • Able to work collaboratively in a geographically dispersed team
  • Able to effectively supervise and support the development of junior team members
  • Degree qualified (and CIPD qualification relating to training or a higher adult education qualification highly regarded)

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.

Desired skills and experience:

  • Project and change management experience – particularly projects that relate to innovation and technology
  • Experience with Agile and Design Thinking and User Experience methodologies
  • Law firm, professional services or corporate experience preferred
  • Understanding of the legal environment and lawyers' work practices
  • Accreditation in psychometric assessment (eg Facet5) highly regarded
  • Online facilitation experience (eg using WebEx or similar)
  • Experience of Learning Management Systems

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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