About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law.

Our people are our greatest asset. We bring together lawyers of the highest calibre with the technical knowledge, industry experience and regional know-how to provide the incisive advice our clients need.  How we share our knowledge across our business, and with our clients, is critical in delivering value to our clients.

We currently have 25 offices in 15 countries and a number of referral relationships that enable us to offer the reach and insight of a global network, combined with the knowledge and understanding of local markets. With 420 partners and a further 1,450 lawyers working across 10 different time zones, we are able to respond to our clients wherever and whenever they need us.

Our clients value us for being approachable, astute and commercially minded. As a global team we have a reputation for successfully managing large and complex multi-jurisdictional transactions, disputes and projects, and delivering outstanding outcomes for clients in innovative ways.

Ashurst regards an inclusive and diverse environment as critical to its business success.  Accordingly, the firm encourages applications from candidates representative of all talent pools.  Find out more about our Diversity and Inclusion Strategy on the "About Us" section of our website.     

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Job Overview

Business Area - IT

Role - End User Compute Manager

Location: Glasgow

Reporting to: Head of Infrastructure and Operations

Hours of work - 0900-1730. Flexibility required

Department/ Role Overview:

Leader of a global team responsible for all end user compute services you will be expected to work closely with all teams in the IT function. As a Manager within this team you will assist in the mentoring of team members and assist in shaping the future of the firms End User Compute services. This role requires strong technical experience in the area or End User Compute

Main responsibilities:

• Responsible for the end to end development, management and support of Ashurst's End User experience, compute systems and services
• Day to day management of the End User Compute team, dealing with any operational and staff issues, liaison with other team members and escalation to Head of Infrastructure and Operations as necessary
• Implementation of agreed security policies
• Establish and develop End User Compute processes and procedures and advocate industry standard best practices
• Ensure maintenance of existing infrastructure
  • C.C.M.
  • GPO
  • Ivanti
  • App-V
• Mentor team members
• Chair cross team workshops
• Host weekly meetings.

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Essential skills and experience:

• Previous leadership experience as an End User Compute Manager or Team Leader
• Proven ability to lead, coach and mentor team members
• Work with a ticket logging system to agreed SLAs
• Min. 5 years' experience supporting a Windows enterprise environment
• Demonstrate ability to lead technical solutions
• Experience of driving internal technical change
• Able to delegate, influence and challenge constructively
• Proven analytical and problem solving skills
• Strong communication skills and the ability to communicate with people at all levels in an organisation
• Proven track record of delivering excellent customer service, with rigorous attention to detail

Desired skills and experience

• FileSite V10
• Delivering applications via Citrix Xenapp\Micrososft App-V
• Device Encryption
• Scripting Technologies: Powershell\VBS\CMD
• Group Policy Object management
• Windows Server 2012\2016
• Experience of OS migrations
• Windows 10 configuration, deployment and management experience
• ITIL
• Prior exposure to Mobile Device Management using tools such as Blackberry Enterprise Server

Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability.  They guide how we relate with each other, our clients, our behaviour.