International Finance Service Delivery Manager - Cash Management

DLA Piper
Sheffield, Leeds or Edinburgh
05 Nov 2018
13 Dec 2018
Role Classification
Other Professional
Vacancy Type
Contract Type
Experience Level


  • Defining all DLA Piper (International) Cash Management processes and procedures. Cash Management processes include:

  • Office and Client Account Payments and Receipts (electronic and cheque)

  • Office and Client Account transfers

  • Bank Reconciliation

  • Management of all Joint and Deposit Accounts

  • Petty Cash

  • SAR Compliance Monitoring

  • Driving the stability, maturity and optimisation of all Cash Management processes within the DLA Piper GSC and all International offices.

  • Advocating the DLA Piper GSC service model for Cash Management with all key stakeholder groups.

  • Leading on all Cash Management service improvement and transformation activities including the implementation of new technologies and automation to improve quality, effectiveness and compliance.

  • Developing effective stakeholder relationships with the business to qualify and quantify the end user experience and to facilitate improvement activity with business users.

  • Significant travel will be expected including regular travel to the GSC in Poland

This role can be based in any UK location however Sheffield/Leeds/Edinburgh is preferable.


The Finance Service Delivery Manager - Cash Management will :

  • Review and approve all Cash Management process changes, ensuring that all changes are tested, trained and communicated effectively .

  • Implement and maintain a Cash Management governance and controls framework to monitor, assure and improve process quality, effectiveness and compliance.

  • Establish effective working relationships with the GSC Cash Management team to improve controls and process effectiveness.

  • Work with the GSC Cash Management team to improve team capability and efficiency that will support further migration and transition of local services into the GSC.

  • Work with local Treasury and Cashiering teams to ensure international Cash Management delivery is consistent and to facilitate further service migrations to the GSC.

  • Support all audit related Cash Management requests and queries.

  • Act as Cash Management lead on all firmwide projects that impact Cash Management processes.

  • Work closely with other process owners, internal business support groups and external suppliers (including DLA Piper's banking providers)

  • Line manage the UK Cash Management team (responsible for local and retained processes).

  • Work with Compliance and GSC teams to improve compliance with client money regulations and to reduce breaches across the firm including the RCB processes.

  • Develop and deliver Cash Management business training and awareness programmes to improve end user understanding of the end to end Cash Management process.

  • Provide operational input to the project for next generation practice management system.


The Finance Service Delivery Manager - Cash Management will :

  • have good communication skills, both written and verbal, and be fluent in English.

  • be a self-starter, who is able to work on their own initiative as well as being part of a virtual team, and has a strong client service orientation.

  • have a detailed understanding of International Cash Management functions including experience of complex or unusual transactions.

  • have an understanding or process management and improvement methodologies.

  • have experience of delivering projects and service improvement initiatives.

  • have a sound practical understanding of the UK Solicitors Accounts Rules .

  • have experience of transitioning services into shared service centres.

  • have strong coaching, counseling and training skills and the ability to lead a virtual team successfully .

  • be able to build and maintain strong relationships with the international teams.

  • be able to handle challenge from fee earners and service directors .

  • be an influencer, able to negotiate and have strong decision making skills.

  • be comfortable multi-tasking and working to sometimes conflicting timescales and multiple priorities in a robust and fast-paced environment.


DLA Piper is a global law firm with lawyers located in more than 40 countries throughout the Americas, Europe, the Middle East, Africa and Asia Pacific. Our global reach ensures that we can help businesses with their legal needs anywhere in the world.

We strive to be the leading global business law firm by delivering quality, service excellence and value to our clients and offering practical and innovative legal solutions to help them succeed. Our clients range from multinational, Global 1000, and Fortune 500 enterprises to emerging companies developing industry-leading technologies, as well as government and public sector bodies.

At DLA Piper we are firmly committed to diversity and inclusion. For us, diversity isn't just about visible differences, it's the unique blend of talents, skills, experiences and perspectives that makes each of us an individual and we know it's crucial to have a culture and environment where those differences are genuinely valued.

We offer exceptional career opportunities to our lawyers, aspiring graduates, and business services professionals in a truly challenging and rewarding environment.


Please note that, in the event that we make an offer of employment to you and where local legislation permits, we may conduct pre-employment screening that can include checks relating to your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and references from previous employers.

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