Do you pride yourself on your ability to deliver outstanding customer service? We may have the perfect job for you.
We have a vacancy for an Evening Receptionist to join our Guest Services team in London. Situated within the vibrant new riverside business community, our London office is adjacent to Tower Bridge and opposite The Tower of London and offers spectacular views and facilities.
As Receptionist you will create a positive first impression to clients and visitors and promote a friendly and approachable environment. You will be the first point of contact for all our clients and visitors to our firm. This is very important to us.
What will you be doing?
As Evening Receptionist your first task will be to facilitate a seamless transition from the daytime team. Responsibilities will also include booking and coordinating meeting rooms, accepting and organising couriers, maintaining the visitor's book, ensure accordance with the firm's ISO procedures, assist with in-house functions to ensure they run smoothly and generally support the facilities team. (Our switchboard is managed from another office).
London is a busy office and hosts various events, board meetings, interviews, team meetings, business meetings, training sessions and much more. A number of senior directors and partners are also based in London.
This job will see you working not only as part of the Reception team in London but as part of our wider national Guest Services team. You'll be guided by the Guest Services Supervisor who is also based in London and supported by the Head of Guest Services and Facilities team.
The hours are 4pm to 6.30pm Monday to Friday.
Womble Bond Dickinson is a full-service transatlantic law firm, created on 1 November 2017 through the combination of UK firm Bond Dickinson and US firm Womble Carlyle.
A Top 100 law firm globally and Top 20 law firm in the UK, Womble Bond Dickinson has more than 420 partners and 1,000 lawyers based across the US and UK including a significant presence in London. The firm's reach also extends to Europe where it has strategic partnerships with other law firms in Germany and France.
So, what are we looking for?
This is a key client facing role that requires expert communication skills, patience, attentiveness, a calming presence and the ability to thinking on your feet. It goes without saying that we would like someone who has previous experience of delivering first-class customer service. This roles gives you the opportunity to interact with people across the office, and it can get very busy so we need you to be able to juggle multiple tasks and organise your workload appropriately. It would be fantastic if you could bring experience of working within a corporate reception of a large professional services firm (or a 5 star hotel) but attitude, commitment and a client-focussed approach is far more important to us.
As a firm we're very hot on technology and constantly look to upgrade systems so you'll need excellent IT skills. Again the ability to communicate articulately at all levels, whilst being personal, flexible and pro-active is important. We are also looking for a natural 'forward planner', who is highly organised and pays attention to detail.
We invest a lot in our people - it's our people and culture that make it a great place to work.
Sounds like role that you can do? Then we want to hear from you. Please follow the instructions to make a formal application – just a few contact detail questions and then upload your CV.
If you have questions about the role please do contact me Sara Casey on 0117 989 6559 (No agencies please we are an in-house recruitment team).
If this isn't the role for you (or the right time) why not connect with me on LinkedIn or follow us on Twitter (@WBD_CareersUK) to keep up to date with all of our opportunities. We also have a Facebook page (https://www.facebook.com/womblebonddickinsoncareers/)