IT Training Manager (Contract)

London (Central), London (Greater)
15 Feb 2018
06 Apr 2018
Role Classification
Other Professional
Vacancy Type
IT, IT training
Contract Type
Experience Level

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Role: IT Training Manager - Project (Contractor)

Hours of work: Monday to Friday 9:30 - 17:30, although you will be required to work such hours that are necessary to perform your duties.

Reporting to: Global Technology Training Manager

Business Area: IT

Location:  London

Department/ Role Overview:

To manage the training rollout for a large IT upgrade project, providing comprehensive technology training to partners, legal staff, secretarial and support staff in all offices.

Main responsibilities:

  • Manage the IT training solutions for a large IT upgrade project
  • Communicate with key stakeholders on progress and expectations
  • Manage the completion of the Training Needs Analysis
  • Develop and communicate the training plan
  • Plan the training delivery rollout
  • Manage agreed development deadlines and sign off process
  • Manage and report training development progress
  • Classroom and WebEx training delivery
  • Manage E-Learning development (Articulate 360)
  • International travel to regional offices will be required
  • Planning and implementing go-live support strategies
  • Ensure the recording of training is accurately maintained in the LMS
  • Drive quality focus to ensure consistently positive customer feedback
  • Be active in knowledge sharing activities within the training team and externally

Essential skills and experience:

  • Experience working in a legal or professional services environment
  • Advanced presentation and training delivery skills
  • Experience of managing IT trainers and the IT training requirements for regional offices
  • Good understanding and experience of the IT project lifecycle
  • Experience of working remotely and/or within a variety of international cultures
  • Knowledge of learning methodologies and learning styles
  • Excellent verbal and written communication skills
  • Have the credibility, presence and presentation skills to influence at all levels
  • Ability to build effective team relationships
  • Good analytical skills
  • Excellent time management and prioritisation skills
  • Ability to perform well under pressure and to work to deadlines

Desirable skills and experience

  • Train-the-Trainer Certification (e.g. LPI)
  • On-line training certification (e.g. COLF, CDOL)

Our Culture is shaped by our core values of Collaboration, Excellence, Innovation, Integrity and Accountability.  They guide how we relate with each other, our clients, our behaviour.