About Gowling WLG

We have more than 1,400 legal professionals working around the world. Our offices span across 19 cities in Canada, the UK, Continental Europe, Asia and the Middle East. There's strength in our global presence – we embrace our differing cultures and work together as one team. We also understand the importance of investing in relationships that build knowledge and trust, while we provide legal advice that's tailored to our clients' world.

'Our people and distinct culture are what makes us different. We know this through client and employee feedback and this drives everything we do'' Chris Oglethorpe, HR Director.

There are great opportunities for all our people to flourish. Through training and personal development they can grow in their role. Our people are the cornerstone of our success, across legal, business support and early talent. We care about their happiness and believe in the power of teamwork. We want them to feel empowered and recognise that by supporting, respecting and embracing everyone's different contributions we achieve more.

Working flexibly, working fairly

Agile working offers people more freedom and flexibility in where, when, and how they work. As technology advances and our workforce becomes more diverse – and with clients often working to a 24/7 rhythm – having extra flexibility is key to helping us balance work and other commitments sensibly and productively.

By supporting people to choose where and when they get their work done, we help them to make a full and fair contribution to their team – while maintaining that all important work-life balance.

Where possible and depending on business needs, we will consider all flexible working options such as part-time working, job sharing, working from home and staggered hours. If in considering a role with Gowling WLG you favour flexibility in your working arrangements, please discuss this with the recruitment team in the early stages of the application process.

Main Purpose of the Job

Working closely with the Head of Professional Indemnity to assist in all
aspects of professional indemnity risk management, including the notification and handling of claims against the firm.

Main Duties and Responsibilities

• Liaising with Insurers, brokers, Finance, internal lawyers and (where appropriate) external
• lawyers and Claimants/their solicitors in relation to claims and circumstances
• Assisting with the handling of claims and notifications, including obtaining and providing regular updates to insurers
• Managing the claims handling database, including creating new notifications and updating reserves and payments made information
• Assisting with training to fee earners on the causes of claims and how to avoid them
• Assisting with the renewal of the firm's PI Insurance cover
• Analysis of claim trends
• Compiling monthly reports for the Practice Group Leaders on notifications
• Compiling notifications summaries for Partners' PDRs
• Assisting with the delivery of the firm's Enterprise Risk Management programme as and when required, including assisting with the implementation and monitoring of risk registers and mitigation plans
• Any other reasonable duties delegated by General Counsel, Support Heads or any Partner of the firm

Key skills and experience

• The ideal candidate would be a paralegal with at least 4 years' experience of defendant professional indemnity work
• Knowledge of the law and practice relating to solicitors PI claims and PI insurance
• Practical experience of analysing and handling claims 
• Excellent communication and IT skills
• Ability to work independently and as part of a team

Equal Opportunities

Gowling WLG is committed both to promoting equality and diversity in the firm and to Equal Opportunities in employment.  The firm believes in equality of opportunity regardless of race or racial group (including colour, nationality, ethnicity, national origins), religion or belief, age, disability, sexual orientation, sex, gender re-assignment and gender identity, marriage and civil partnership, and pregnancy, maternity and paternity.  This also includes any incidents of perceptive or associative discrimination and harassment.

At Gowling WLG we seek to attract and retain talented people from a diverse range of backgrounds and cultures, to create an exciting and rewarding place to work.  Our aim is to fulfil everyone's potential and together to achieve personal and business goals.