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Business Analyst ( HR Processes)

Employer
Ashurst
Location
Glasgow, Glasgow City
Salary
Competitive
Closing date
3 Apr 2019

Job Details

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law.  To find out more please visit here

Our people are our greatest asset. We bring together lawyers of the highest calibre with the technical knowledge, industry experience and regional know-how to provide the incisive advice our clients need.  How we share our knowledge across our business, and with our clients, is critical in delivering value to our clients.

We currently have 26 offices in 16 countries and a number of referral relationships that enable us to offer the reach and insight of a global network, combined with the knowledge and understanding of local markets. 

Our clients value us for being approachable, astute and commercially minded. As a global team we have a reputation for successfully managing large and complex multi-jurisdictional transactions, disputes and projects, and delivering outstanding outcomes for clients in innovative ways.

Ashurst regards an inclusive and diverse environment as critical to its business success.  Accordingly, the firm encourages applications from candidates representative of all talent pools.  Find out more about our Diversity and Inclusion Strategy on the "About Us" section of our website.     

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area - Central Management and Operations

Role: Business Analyst ( HR Processes) 12 Month FTC

Location: Based at Ashurst’s Glasgow office. Some travel may be required

Reporting to: Project Lead Business Analyst

Hours of work -

Monday to Friday, 09:00- 17:30.  You may be required to work additional hours to facilitate project implementations

Department/ Role Overview: 

Supporting the coordination of process mapping activities across the firm. Analysis, documentation and streamlining of end to end business processes relating to operational working practice and procedures (As-Is and To-Be)

The BSR2020 programme is a core part of the firm's business plan to help drive performance to 2020, and will enable the firm to build and provide market leading business services.  This includes making organisation changes (including processes and changes to service delivery) which allows the firm to be able to respond to the changing demands of clients, evolving technology and market efficiency drives, and embrace different ways of working.

Main responsibilities:

  • Supporting the central coordination of a firmwide list of all business operational processes and engaging with business stakeholders on an ongoing basis to understand key process mapping activities both within and outside the programme
  • Working with business teams to establish and deliver process mapping activities which enable delivery of the wider service transformation
  • Supporting teams to standardise any existing process maps in line with firm best practice
  • Capturing of As-Is processes along with all controls, inputs, outputs and costs
  • Development of workable To-Be processes that deliver efficiencies, cost savings and global standardisation of working practice
  • Conduct meetings and workshops to capture functional requirements and verifying with user representatives / stakeholders
  • Support creation of business procedures and related user documentation, including training materials
  • Close liaison with technology teams to automate processes wherever beneficial to do so
  • Identification of, and close liaison with, stakeholders to understand business needs

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Essential skills and experience:

  • Extensive experience as a business analyst working on process mapping and streamlining with a proven track record of successfully implementing business process efficiencies for a global business operations function within a professional services company, ideally a law firm
  • Understanding of key HR business processes
  • Demonstrable experience of working on complex, large-scale business transformation
  • Background in global organisations and projects with multi-country implementation
  • Strong planner with ability to spot tenuous links and dependencies
  • Organised and able to prioritise diverse workload and meet deadlines
  • Works within a structured project framework
  • Working knowledge of different analysis techniques/methods, including requirements definition and specification
  • Able to work collaboratively and effectively with teams remotely in a global context
  • Demonstrates an ability to quickly understand the key component steps and interfaces within operational business processes and model new processes/procedures
  • Good attention to detail whilst being a logical thinker, clear communicator and possess strong interpersonal skills
  • Excellent knowledge of business process mapping methodology and disciplines
  • Very proficient in use of MS Office tools (especially Visio, Excel, Word & PowerPoint)
  • Able to liaise at a senior level within the firm
  • Able to challenge and motivate others
  • Tactful and diplomatic when in pressured situations
  • Excellent communication skills both oral and written, with an ability to bring clarity to an operational environment with complex influencing factors
  • Uses initiative – 'can do' approach
  • Client focused

Desired skills and experience

  • Preferred, but not required - familiarity with some or all of the following:
    • HR systems
    • Workflow applications
    • Client Relationship Management systems
    • Practice Management systems
    • Case Management systems
    • Document Management systems

Company

Ashurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understanding of our clients and commitment to providing excellent standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit  www.ashurst.com

Company info
Telephone
+44 20 7638 1111
Location
London Fruit & Wool Exchange
1 Duval Square
London
E1 6PW
United Kingdom

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