Billing Advisor

London (Central), London (Greater)
14 Sep 2017
18 Sep 2017
Role Classification
Other Professional
Contract Type

Job Details

Closing Date: Midnight on Sunday, 17 September 2017 

The role of Billing Advisor is situated within the Billing and Collections team for the London office.  Revenue for the London office in 2016/2017 was in excess of £495m.

The specific purpose of this role is to provide billing activities with a high degree of client focus for a number of Partners within the London office; specifically related to more complex and high-level matters.

The role also involves providing timely and accurate billing information to your Billing Manager, to assist with billing forecasts and the identification of key issues. Therefore, the ability to understand the importance of billing targets and their achievements in relation to the financial management of a large professional services firm is essential.

Key Responsibilities

Operational Activities

Partner/Fee-earner billing meetings and follow up (with responsibilities for up to 20 Partners).  

Ensuring new matters are set up in accordance with client agreements (rates; ebilling settings, etc.).

Ensuring bills are prepared in accordance with client agreements and the Firms' processes.

Amending, authorising and printing bills.

Deliver a collaborative and pro-active approach in working with the collections team throughout the billing and collections process.

Reviewing, updating the FAST tool to assist and support billing forecasts in achieving monthly billing targets.

Updating and reviewing the FAST Reports.

Collecting/chasing for GPMS/Incept Information.

Providing timely and accurate feedback to the Billing Manager.

Escalation of issues/problems/concerns to the Billing Manager.

Assigning tasks to the Billing Assistants (where applicable).

Assisting with the identification of Client reporting requirements.

Maintaining and updating systems in a timely manner.

Various adhoc queries and problem solving.

Client Focus

At Clifford Chance, we believe in bringing the client – both internal and external – to the centre of everything we do.  To do this we need to understand, anticipate and fulfill the unique needs and expectations of each client.  We call this 'Client Focus' and to help deliver this core part of the business strategy, we want to recruit people who do not only excel in their field but who are also client focused. 

We are looking for people who:

Can demonstrate a keen interest and enthusiasm to understand their clients priorities; 

Are self-starters but also team players ready to help others and contribute to the overall success;

Listen, question and deliver; and

Are reliable and responsive, who can put the needs of the client first.
In short, we are looking for people who are motivated by client satisfaction and who strive to exceed the expectations of their clients.  

Skills and Qualifications


You will have a pro-active approach and be able to influence billing activities in order to achieve billing targets.

You will be able to demonstrate excellent organisational and interpersonal skills, with an aptitude to understand new concepts and processes quickly. You will also be required to delegate tasks throughout the billing team structure, with a view to developing and enhancing billing efficiencies.

You will be able to demonstrate a very high level of attention to detail.

You will need a flexible working approach and the confidence to communicate, both written and verbally, with people at all levels.


You will be able to demonstrate substantial experience of working within a billing or revenue team, ideally within a Professional Service firm environment. 

You will have experience and knowledge of VAT/SAR's issues applicable to the billing process.


You will be able to demonstrate technical knowledge and expertise of a global professional services practice management system (Keystone, Elite, CMS or SAP), together with a sound knowledge of Excel and Word.

You will have a good understanding of the financial processes that underpin billing activities and the ability to apply these; dealing with the requirements of Partners and the clients with whom they work.


You will have GCSE's or equivalent, grade A-C including Maths.

Company Summary

Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

Additional Website Text

Selection for recruitment is undertaken irrespective of race, gender, colour, age, religion, national or ethnic origin, marital status, sexual orientation or disability. This assumes that all applicants are fit and able to undertake the job.

Selection decisions, and the reasons for those decisions, are evidenced in writing at each stage of the selection process.

Competency based selection criteria and, where appropriate, technical skills tests are in place to measure an individual's ability for the competent,  safe and effective performance of a job.

Training and guidance in administering equal opportunities is provided to all those involved in recruitment, selection and dealing with the public.