IT Infrastructure Programme Manager (24 Month FTC)

Recruiter
Location
London (Central), London (Greater)
Salary
Competitive
Posted
07 Sep 2017
Closes
06 Nov 2017
Role Classification
Other Professional
Vacancy Type
IT, Project management
Contract Type
Contract
Experience Level
Manager

About Ashurst:

Ashurst is a leading global law firm with a history spanning almost 200 years, and clear strategy for our future growth. Our in-depth understanding of our clients and commitment to providing exceptional standards of service have seen us become a trusted adviser to local and global corporates, financial institutions and governments in all areas of commercial law. To find out more please visit here

In order to comply with regulatory and client requirements, Ashurst will undertake appropriate vetting of staff. When applicants accept a job offer, Ashurst, alongside a specialist provider, will undertake professional verification and background checks.  These checks are only undertaken with consent, and in accordance with our legal and regulatory obligations

Business Area -  IT Projects

Role: IT Infrastructure Programme Manager

Location:  Based at Ashurst’s London offices. Some international travel may be required from time to time

Reporting to: Head of IT Change and Programme Management

Hours of work - Monday to Friday, 09:30 - 17:30.  You may be required to work additional hours to facilitate project implementations or international calls. 

Department/ Role Overview:

Programme Manage a large IT programme of work  from concept to benefit realisation

Main responsibilities:

Actively manages and co-ordinates the programme plan/roadmap, handling changes as they arise and keeping stakeholders focused on the agreed outcomes and benefits

Plans effectively around delivery constraints and optimises the plan to maximise benefits and minimise risk.

Engages with stakeholders to create buy-in for the plan

Baselines the plan requirements, designs, budget and scope during Programme Definition. Manages changes through the change control process. Challenges and intervenes where there is scope creep, budget overrun and plan slippage.

Proactively determine, analyse and identify process performance metrics and measurements and dictates improvement plans to track and drive on time delivery and adherence to budget.

Plans and analyse costs, tracking operating and capital spend against business case commitments

Influence and collaborates with stakeholders and business partners, building strong relationships to ensure consensus and influence change outcomes. Fosters open and honest communication which anticipates stakeholder expectations.

Obtains sponsor and stakeholder buy-in for programme plans, commitments and changes

Anticipates and identifies existing or emerging risks/issues. Oversees the tracking of strategic programme risks/issues/dependencies, assesses the impact on the benefit realization for the programme and takes action to minimize impact

Plans and manages the implementation of the change, to ensure business benefits are realized and that the transition from current state to target state is smooth. Ensuring that the organization and other change audiences are ready, willing and able to function in the new business environment

Works closely with third-party delivery partners and internal IT staff to shape the programme, ensuring there are clear goals, benefits, scope, governance and delivery structure with planning, design and estimating, bringing together delivery and business partner teams; actively managing dependencies between these teams and other projects and programmes

Acts as a change leader with the business leadership and business sponsor – a visible and clear leader for the programme and the delivery of its outcomes and benefits

Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success

Managing Project Managers, Business Analysts and other specialists in the delivery of the programme

Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requires and internal policies.

Measurement and Review:

  • Deliver the Business benefits as identified and agreed
  • Implement the Programme and Projects within agreed timescales, budget and quality measures
  • Provide effective leadership and management of teams

Essential skills and experience:

  • Minimum 5 years' experience as a Programme Manager or 10 years as a Senior Project Manager with a proven track record of successfully managing and leading global programmes and projects through the full project life cycle in a professional services company, ideally a law firm.
  • Ability to formulate specific projects from a large programme or areas of work, defining project briefs.
  • Proven track record of managing a programme of work
  • Experience of data centre migrations/regionalisation and virtualisation technologies
  • Strong planner and with ability to identify links and dependencies
  • Working within a structured project framework
  • Good understanding of soft skills involved in successful management of projects and team motivation
  • Able to manage teams remotely in a global context.
  • Team leadership or supervisory/management skills
  • A good eye for detail; ability to work accurately and effectively even when under pressure
  • Able to learn and understand current business processes and help to model new processes/procedures
  • Excellent analytical skills
  • Excellent knowledge of all elements of the project lifecycle
  • Able to listen and understand customer requirements
  • Liaise and influence at a senior level within the firm
  • Able to challenge and motivate others
  • Able to mentor individuals within the team
  • Assist with research and evaluation of software solutions from 3rd party suppliers and production of necessary deliverables such as tender documents, liaising with suppliers
  • Experience of managing and developing productive working relationships with vendors
  • Tactful and diplomatic when in pressured situations
  • Excellent presentation, written and communication skills
  • Uses initiative – 'can do' approach
  • Client focused

Core Capabilities

  • Planning and Plan Management
  • Portfolio Definition and Planning
  • Process Re-engineering
  • Risk and Issues Management
  • Global Mindset
  • Customer Empathy
  • Decision Making
  • Commerciality
  • Lead Self and Others
  • Business Analysis and Design
  • Business Case and Benefits Realisation
  • Change and Implementation Management
  • Financial and Budget Management
  • Tracking, Reporting and Governance
  • Stakeholder Management
  • Impactful communication
  • Resource and Team Management
  • Delivery at Pace
  • Embracing change
  • Achieving excellence
  • Collaboration
  • Problem solving and Critical Thinking
  • Consultancy
  • Innovation and Idea Management

Desired skills and experience

Familiarity with some or all of the following:

  • Global Application Upgrades & Migration
  • Desktop Deployments
  • Office relocations
  • Datacentre relocations
  • Email Upgrades
  • Prince 2 or similar project methodologies
  • Operating System implementations
  • System Management tools
  • Target Operating Models
  • Integration projects
  • Client/server architectures