Core Business Systems Analyst
Innovative, efficient and effective IT systems are essential to the successful operation of a global law firm like Herbert Smith Freehills. The information technology team keeps our global team of lawyers and Business Services staff connected, whether we're in the office or on the move.
Information technology is responsible for everything information systems-related. That includes:
- technical support: IT helpdesks, asset management (including laptops and mobile devices) and technical training
- infrastructure: networks and systems, servers (real and virtualised), disaster recovery, business continuity and IT security
- innovation and technology: driving the increasingly important adoption of technology in new ways
- development: designing and acquiring business applications
While the roles within the division may vary, all involve providing the very best services and systems. You may also have the opportunity to work on challenging projects across the firm.
ROLE & RESPONSIBILITIES
The Core IT Business Solutions team are responsible for the strategic direction, operational and project delivery of all applications used within the firm. This includes:
The SQL/SSIS/SSRS skills are essential; the others are advantageous but candidates must at least be prepared to cross-train into them.
This role requires excellent technical, initiative and communication skills to ensure consistent delivery of services. It is necessary that an awareness of the environment across all platforms is understood and that this knowledge is articulated clearly at all times.
Assess and recommend architectural designs/changes to systems in response to performance issues, growth requirements etc. Work closely with the firm's International offices, with a possibility of travel to ensure they are fully catered for.
As a key part of the role within the Core IT Business Solutions team, the analyst will be working closely with the IT Department as a subject matter expert (SME) in any or all of the technologies described above to deliver products as part of project teams. The analyst will be working with the Desktop and Server teams to support the applications within Herbert Smith Freehills in the capacity of 3rd line support. The Team also work with the rest of IT, other Support teams and the firm as a whole to:
QUALIFICATIONS, SKILLS & EXPERIENCE